
Senior Solar Inverter Specialist
5 days ago
SolaX Power is a leading provider of sustainable solar and battery energy storage solutions. Our team is seeking a skilled Technical Service Engineer to join our dynamic unit.
**Job Description:**
We are looking for an experienced professional with a strong background in solar string inverters. The ideal candidate will provide exceptional support and service to our customers, ensuring optimal performance and reliability of our solar string inverter systems.
**Responsibilities:
- Diagnostics and troubleshooting of technical issues related to solar string inverters remotely and on-site.
- Providing prompt and effective technical support to customers via phone, email, or onsite visits.
- Conducting root cause analysis and implementing corrective actions to resolve issues promptly.
- Commissioning, testing, and maintenance of solar string inverter systems.
- Collaborating with cross-functional teams including Sales, Engineering, and Product Development to improve product performance and reliability.
- Documenting all service activities, technical solutions, and customer interactions in the CRM system.
- Training customers and internal teams on the operation and maintenance of solar string inverter systems.
- Staying updated with industry trends and best practices to provide proactive technical support and recommendations.
**Required Skills and Qualifications:**
- Bachelor's degree in electrical engineering, Electronics engineering, Renewable Energy, or related field.
- Minimum of 2 years of experience in technical support or field service engineering, specifically with solar string inverters.
- Proven ability to diagnose and resolve technical issues related to power electronics and renewable energy systems.
- Hands-on experience with commissioning, troubleshooting, and maintenance of solar string inverters.
- Strong understanding of electrical and electronic principles as applied to solar PV systems.
- Excellent communication skills and ability to interact professionally with customers and internal stakeholders.
**Benefits:**
- Competitive salary commensurate with experience.
- Opportunities for professional growth and development in a fast-growing industry.
- Work with a talented team of professionals dedicated to renewable energy solutions.
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