Panel Service Representative

2 weeks ago

Bengaluru, Karnataka, India beBeeSupport Full time US$ 60,000 - US$ 80,000
Job Title: Panel Support Associate

The panel support associate is responsible for providing professional assistance to clients via phone and email.

Key Responsibilities:
  • Respond promptly to client inquiries and resolve issues efficiently.
  • Build strong relationships with clients through timely communication, problem-solving, and critical thinking.
  • Collaborate with project managers to resolve project-specific issues and provide requested data.
Requirements:
  • 2 years of customer service experience, preferably in a healthcare market research setting.
  • Proficiency in MS Office, especially Excel and Word.
  • Excellent interpersonal communication skills, both verbal and written.
  • Maintain a professional demeanor in all communications.
  • Self-motivated to work independently and follow direction on assigned tasks.
  • Prioritize tasks effectively and take ownership of duties assigned.
  • Exceptional time management, organizational skills, attention to detail, and multitasking abilities.
Preferred Qualifications:
  • Experience with customer support or market research projects.
  • Knowledge of medical specialties and experience in the healthcare sector are preferred.

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