Area Manager

3 weeks ago


Hisar, Haryana, India Royal Enfield Full time
Job Title: Area Manager - Service Lead

About the Role

We are seeking an experienced and skilled Area Manager - Service Lead to join our team at Royal Enfield. As a key member of our service department, you will be responsible for leading the implementation of various service processes and providing guidance on overall business operations.

Key Responsibilities:
  • Create customer engagement plans based on market behavior and competition targeting areas where the potential is high and the turnaround of customer is less
  • Responsible for Increase of After Sales Service and thereby increased customer market share
  • Responsible for workshop loading and achieving defined targets by number of job orders and service volumes
  • Identify their individual needs and provide service required to exceed expectations
  • Ensure customer satisfaction through quality and timeliness of work done for customers
  • Maximize customer loyalty and retention, by ensuring that customers receive constant care and attention
  • Managing all service department employees, as well as monitoring their performance
  • Publish customer engagement events organized by Royal Enfield to customers well in advance to increase the hype in the market
  • Organize service camps to increase service market share and monitor the efficacy of the service camps centrally with respect to delta revenues to the dealer and Royal Enfield
  • Contribute to the development of a strategic business plan for spare parts including market watch, channel partner visits, dealer visits and competitor information
  • Ensure effective closing of customer complaints within the agreed timeline, feedback handling and resolution – Onsite
  • Lead Product Quality Reporting including collecting Pre Delivery Inspection feedback from distributors and warranty claim parts audit
  • Create attractive schemes which will cover the target customer to attempt a service visit to the workshop
  • Inform the customer via communication medium like SMS, and social media of RE about the benefits of doing on-time periodic service, service reminders and follow-up calls to increase the revenues, age-wise unique customer market share to the next level
  • Intimate customers about benefits on availing services like Road Side Assistance, insurance renewal, Annual maintenance contracts of RE well in advance
  • Provide tips to customers on a daily basis on additional care of the motorcycle and its maintenance
  • Conduct routine meetings via web or in-person to understand the ground reality to improve the business among the aftersales regional retail team
  • Support the company on understanding current service customers' profile and expectations
  • Provide spare parts management support to the Channel Partners and supportive interaction with factory team
  • Ensure New Model Service Readiness via Service Training, Initial Parts Kit (planning & procurement), Tools & Equipments for new models etc

Requirements
  • 7+ years of experience in a similar role
  • Extensive service marketing experience
  • Knowledge of dealer service/ parts operations
  • Territory and dealer management experience

Compensation Package

The estimated salary range for this position is ₹1,200,000 - ₹1,800,000 per annum, depending on qualifications and experience. Additional benefits include health insurance, paid time off, and professional development opportunities.



  • Hisar, Haryana, India Royal Enfield Full time

    Job Title: Service Operations ManagerEstimated Salary: ₹1,200,000 - ₹1,500,000 per annum.About the RoleWe are seeking an experienced Service Operations Manager to lead our dealer service performance in the region. As a key member of our team, you will be responsible for implementing various service processes and providing guidance on overall business...


  • Hisar, Haryana, India Paytm Full time

    About Us:At Paytm, we are committed to driving digital payments and financial services for consumers and merchants across India.We offer a range of payment solutions, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Netbanking.The Role:As a Collection Team Lead, you will...


  • Hisar, Haryana, India Pidilite Industries Limited Full time

    Job SummaryPidilite Industries Limited is seeking a skilled Regional Sales Executive to join its team. The ideal candidate will have excellent communication skills, be able to achieve overall sales objectives, and possess industry experience in channel sales, B2C sales, and B2B sales.About the RoleThe Regional Sales Executive will be responsible for...


  • Hisar, Haryana, India Rentokil Initial Full time

    About Rentokil PCI:Rentokil PCI is the leading provider of pest control services in India, a brand under Rentokil Initial. The company was formed through a joint venture between Pest Control India and Rentokil in 2017. With operations across 250 locations in India, Rentokil PCI aims to set new standards for customer service.Job Overview:The successful...

  • Area Manager

    7 months ago


    Hisar, India Royal Enfield Full time

    Job Requirements Position title Area Manager - Service   Reports to Regional Service Manager   Job grade Assistant Manager   Location Hisar   Job Purpose Area Manager - Service is responsible for the dealer service performance in the region and will lead the implementation of various service processes. The incumbent will...

  • Sales Representative

    6 months ago


    Hisar, India Universal remedies Full time

    _Universal Remedies is a FMCG Company established in 1995. our Brand Product is Universal gas ki fakki. Its a huge brand available at every home of Punjab, Haryana, Himachal Pradesh and Rajasthan. Everybody is known about the products. We are looking for Field Sales Representative in Hisar or nearby areas. He has to promote the company brands in the assigned...

  • Field Investigator

    6 months ago


    Hisar, India IWI Services Full time

    **Job Title**: Field Officer (Health Claim Investigator) **Location**:Hisar, Jind, Fatehabad **Salary**:15k+ 6K (Travel) + Incentives **Reporting to**:Area Manager (Back Office) **Summary of Main Responsibilities**: Investigation of health and PA claims: Insured visit, Hospital Visit, Doctor visit, collect evidences of genunity of claim or evidences of...


  • Hisar, India Shakti Vardhak Hybrid Seeds Private Limited Full time

    Responsible for development of package components & packaging systems (design and testing) to ensure performance, quality, compatibility and regulatory compliance for product registration, transportation, storage, and use. Provide troubleshooting support to adjacent supply chain functions (procurement, manufacturing, quality, etc.), to ensure a safe...

  • Front Desk Executive

    7 months ago


    Hisar, India Vijyam Eduventures Pvt. Ltd. Full time

    We are looking for a Front office manager to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will also coordinate all front desk activities, including calls. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our...


  • Hisar, India emoHR Services Full time

    **Key Responsibilities**: - **Quality Assurance & Control**: - Develop, implement, and maintain quality control processes to ensure all products meet company and industry standards. - Conduct routine inspections and tests of raw materials, in-process products, and finished goods. - Ensure proper sampling techniques and testing protocols are adhered to. -...


  • Hisar, India IB Group Full time

    1. Compliance Audits: Conducting audits to ensure farms comply with local, state, and national agricultural regulations, including environmental, health, and safety guidelines. 2. Quality Assurance: Verifying that farm processes, including animal care, crop management, and food production, meet quality standards and certifications (e.g., organic, GAP). 4....

  • Receptionist

    4 weeks ago


    Hisar, India Rapid Consulting Full time

    **Key Responsibilities**: - **Front Desk Management**: - Greet and welcome visitors, clients, and employees. - Maintain a neat and organized reception area. - **Communication**: - Answer and route incoming calls promptly and professionally. - Handle inquiries and provide accurate information about the company’s services. - **Administrative Support**: -...

  • Agm- Refractory-sms

    6 months ago


    Hisar, India Taggd Full time

    We are looking below mentioned Role :Role: Senior Manager/ AGM- Refractory-SMS Must Have: Plant Operation & Maintenance, Refractory,(AOD/LRF/ARC) Education: B. Tech Ceramic Engineering Regular Experience: 11 to 20 years Work Location - Hisar Key Responsibility Activity Safety,Health & Environment 1.Implementation of our all quality system...

  • General Surgeon

    6 months ago


    Hisar, India Webbizzare Full time

    **Full Job Description** We are looking for a general surgeon who is specialized in surgical knowledge and has good communications skills and must be able to work under pressure. He/she should have absolute knowledge of the entire surgical process such as laparoscopic hernia surgery, stapler piles surgery, and much more. ROLES AND RESPONSIBILITIES - He/she...

  • Athletics Coach

    3 weeks ago


    Hisar, India Eklavya Sports School Full time

    **Job Description: Athletics Coach** **Location**: Eklavya Sports School, Sisai **Position**: Athletics Coach - NIS Trained **Employment Type**: Full-Time **About Eklavya Sports School** Eklavya Sports School is a premier institution dedicated to nurturing young athletes by providing exceptional training facilities and fostering holistic development. We...

  • Sales Officer Hisar

    2 months ago


    Hisar, India FERRERO Full time

    . **Company Profile**: Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in 55 countries, with products sold in more than 170,...

  • Bartender

    7 months ago


    Hisar, India PYRAMID Full time

    We are looking for a professional, high-energy bartender with excellent communication skills to serve classical cocktails and exciting new beverages to our customers. The bartender will greet customers, learn about their preferences, answer questions, recommend menu items, and prepare and serve beverages and food. You will also upsell items, create recipes,...


  • Hisar, India Shri Educare Limited Full time

    The Shri Ram Universal School, Hisar is looking for a Principal to join its family. We are looking for someone who can initiate, develop and be a part of our quest for excellence in holistic education.  The role would be to provide effective, dynamic and inspirational leadership so that every child is able to fulfil their true potential. The role primarily...


  • Hisar, India Digital Chaabi Full time

    **SEO- Search Engine Optimization** **Designation - Executive/ Sr. Executive/ AM** **Location - Housing Board Colony, Hisar** **Digital Chaabi**: Digital Chaabi is one of the most excel companies in the domain of Digital Marketing Services in India. We have a motto of revolutionizing Client’ Business and helping them attain enormity. Our company has...

  • Mother Teacher

    3 months ago


    Hisar, India Shri Educare Limited Full time

    The Shri Ram Universal School, Hisar invites smart, energetic and creative educators to be a part of its family. We are looking for role models in displaying self-discipline, professionalism and sensitivity towards the children, teachers and the environment around us. Someone who can initiate, develop and be a part of our quest for excellence in holistic...

  • Client Partner

    6 days ago


    Hisar, India Mphasis Full time

    We(Mphasis) are currently seeking for a talented “Client Partner – BFSI Sales” in “Gurgaon, India” on Full Time basis. Below are more details.Job Title: Account Manager/Client Partner – BFSI SalesExperience: 16+ YearsDomain: BFSIJob Location: Gurgaon, India (On Site)Job Description:Who are we looking for?A seasoned Sales Professional with...


  • Hisar, India emoHR Services Full time

    The Quality Control Incharge will oversee all aspects of quality assurance and quality control within a lubricant manufacturing facility. This individual will be responsible for ensuring that the lubricants produced meet the required specifications and regulatory standards, maintaining the quality of raw materials, in-process materials, and finished...

  • Sales Representative

    3 weeks ago


    Hisar, India HOUSE OF ANAND Full time

    Job Title: Sales Representative Company: House of Anand - ICA Location: Hisar, Haryana **Job Description**: We are seeking a dedicated and dynamic Sales Representative to join our team at House of Anand. This role is pivotal in promoting and driving sales of ICA wooden finishes. The Sales Manager will be responsible for establishing a strong presence in...

  • Agriculture Officer

    6 months ago


    Hisar, India Newchem Sunraysia Pvt Ltd Full time

    Job Title: Agriculture Sales Executive Experience - 2 to 4 years Location: Haryana Company: Newchem Sunraysia Pvt Ltd About Us: Newchem Sunraysia Pvt Ltd is a leading agricultural solutions provider dedicated to empowering farmers and agricultural businesses with innovative products and services. With a strong commitment to sustainability and...