
Account Services Director
2 days ago
Job Overview:
We partner with India's leading brands to deliver campaigns that blend creativity, culture, and technology.
Our account management team builds campaigns that create lasting brand love and measurable impact.
As a Senior Account Manager, you'll be the strategic partner and trusted advisor to our clients.
You'll manage key brand relationships, oversee campaign execution, and collaborate with creative and strategy teams.
The role requires:
- Leading and managing relationships with senior clients across various industries
- Understanding client objectives deeply and translating them into actionable strategies
- Overseeing end-to-end campaign delivery
- Collaborating with internal divisions to deliver integrated solutions
- Managing account P&L, budgets, and financial tracking
- Identifying opportunities for business growth and new campaign ideas
- Mentoring junior account executives and managers on day-to-day servicing
- Ensuring client satisfaction through clear communication and proactive problem-solving
To succeed in this role, you should have:
- 4–8 years of experience in account management or client servicing
- A strong understanding of integrated marketing workflows
- Proven ability to manage large accounts and complex campaign timelines
- Excellent communication and presentation skills
- Commercial acumen with experience in managing budgets and forecasting
- Solutions-first mindset with strong problem-solving and relationship-building skills
Key Responsibilities:
- Manage key brand relationships
- Oversight of campaign execution
- Cross-functional collaboration
- Financial management
- Business development
- Team leadership
- Client satisfaction
Benefits at Mad Men:
- Opportunity to manage flagship Indian brands with nationwide impact
- Exposure to AI-powered marketing and influencer-first campaigns
- A collaborative, high-energy culture that values creativity and results equally
- Leadership opportunities with direct client visibility and decision-making autonomy
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