Technical Application Support Specialist

3 weeks ago


Kolkata, West Bengal, India Lifelancer Full time

About the Role:

We are seeking a highly motivated Scientist II to join our Field Applications team at Thermo Fisher Scientific Inc. in Kolkata, West Bengal, India.

Job Description:

In this role, you will provide exceptional pre-sales and post-sales technical and application support to our customers across various industries such as Pharma, Biopharma, Food, and Academia.

You will be responsible for developing methods for chromatography products including GCMS, HPLC, UHPLC, delivering customer presentations, technical seminars, and trainings on chromatographic products and applications, and deepening and broadening customer relationships with key scientific and educational leaders.

Responsibilities:

  • Develop methods for chromatography products including GCMS, HPLC, UHPLC.
  • Provide pre & post sales applications.
  • Deliver customer presentations, technical seminars, and trainings on chromatographic products and applications.
  • Deepen and broaden customer relationships with key scientific and educational leaders.
  • Assist in the development of educational content for company websites, videos, seminars, and applications reports.
  • Troubleshoot and handle product-related issues at demo labs or customer sites.
  • Generate technically reviewed Application notes and contribute to global Tech tools.

Requirements:

  • Post Graduate/PhD in Chemistry (Analytical/Organic), Biochemistry, or Pharmacy.
  • Minimum 7 years of experience in GCMS operations.
  • Minimum 2 years of experience in HPLC
  • Minimum 5 years of experience in the Pharma/Biopharma/Food/Academia industry.
  • Strong interest in learning alternate chromatographic techniques for customer support.
  • Willingness to travel extensively (over 60%) within India.

Compensation and Benefits:

The estimated salary for this role is ₹10,00,000 - ₹15,00,000 per annum, depending on experience and qualifications. Additionally, the successful candidate will receive a range of benefits, including health insurance, retirement plans, and paid time off.

About Lifelancer:

Lifelancer is a talent-hiring platform that connects talented professionals with opportunities in life sciences, pharma, and IT. We foster a collaborative and inclusive environment where everyone can thrive.



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