Technical Support Specialist
4 weeks ago
House Of Edtech is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth execution of webinars and providing exceptional technical support to participants and presenters.
About the RoleWe are looking for an individual who is proficient in English and has excellent communication skills. The ideal candidate should have experience in customer service or support roles and be familiar with educational technology trends. A Bachelor's degree in Business, Computer Applications, or Technology is required.
Key Responsibilities- Schedule and organize webinars, coordinating with presenters, participants, and technical teams for seamless execution and platform setup.
- Offer technical support to participants and presenters, troubleshoot platform, connectivity, and software issues, and maintain a knowledge base for quick resolution.
- Respond to participant inquiries via chat and phone, assist with onboarding, gather feedback for improvement, and address customer concerns effectively.
- Stay updated on educational technology trends, contribute to webinar process improvements, and participate in training to enhance skills and efficiency.
- Excellent proficiency in English.
- Proficiency in MS Excel/G-Sheets and MS Word/Google Docs.
- Familiarity with Power BI and AI concepts is a plus.
- Ability to troubleshoot technical issues and provide effective solutions.
- Freshers- 2 Years
- Previous experience in a customer service or support role is a plus.
- Bachelor's degree in Business/Computer Applications/Technology.
- Personal laptop for work.
The estimated salary for this position is $60,000 - $80,000 per annum, based on industry standards and location.
-
Technical Support Specialist
1 month ago
Kolkata, West Bengal, India Origent Technologies Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Origent Technologies. As a Technical Support Specialist, you will play a critical role in providing exceptional customer support for our SaaS product offerings.About Origent TechnologiesOrigent Technologies is a software development company with over 27 years of...
-
Tableau Salesforce Specialist
4 weeks ago
Kolkata, West Bengal, India CLOUD ANALOGY CRM SPECIALIST LIMITED Full timeAbout the RoleCLOUD ANALOGY CRM SPECIALIST LIMITED is seeking a skilled Tableau Salesforce Specialist to join our team. The ideal candidate will have 3+ years of experience in Tableau CRM, Salesforce, Data Warehouse and Business Intelligence with self-service BI tools.Key ResponsibilitiesDevelop technical solutions in Tableau CRM to meet business...
-
Technical Support Specialist
4 weeks ago
Kolkata, West Bengal, India House Of Edtech Full timeJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at House Of Edtech.About the RoleThis is an exciting opportunity for someone who is passionate about providing exceptional technical support and ensuring seamless webinar experiences for our participants and presenters.The successful candidate will be responsible for...
-
Tableau Salesforce Specialist
4 weeks ago
Kolkata, West Bengal, India CLOUD ANALOGY CRM SPECIALIST LIMITED Full timeJob Overview: We are seeking a skilled Tableau Salesforce Specialist to join our team at CLOUD ANALOGY CRM SPECIALIST LIMITED. In this role, you will be responsible for creating complex Dashboards (binding) and performing routine data analysis, data validation, and data mapping in Tableau CRM.As a Tableau Salesforce Specialist, you will have the opportunity...
-
Technical Support Specialist for Microsoft 365
22 hours ago
Kolkata, West Bengal, India Infiflex Technologies Pvt. Ltd. Full timeAbout Our CompanyInfiflex Technologies Pvt. Ltd. is a forward-thinking organization that excels in delivering top-notch support and innovative solutions to its clients. We are seeking a highly skilled Technical Support Specialist for our team to assist our clients in getting the most out of Microsoft 365.Job OverviewThis role will be the primary point of...
-
Technical Recruitment Specialist
4 weeks ago
Kolkata, West Bengal, India RT Network Solutions Pvt. Ltd. Full timeJob DescriptionWe are seeking an experienced IT Recruitment Specialist to join our team as a full-time Technical Recruitment Specialist at RTNS. As a key member of our recruitment team, you will be responsible for the full recruitment lifecycle, from sourcing to onboarding, with a specific focus on IT and technical roles.Key Responsibilities:Strategic...
-
ServiceNow Technical Specialist
4 weeks ago
Kolkata, West Bengal, India Tata Consultancy Services Full timeJob OverviewWe are seeking an experienced ServiceNow Technical Specialist to join our team at Tata Consultancy Services. This is a great opportunity for individuals who have expertise in implementing and managing ServiceNow solutions.About the RoleThe ideal candidate will have extensive experience in developing and customizing ServiceNow applications,...
-
EBS HRMS Technical Specialist
4 weeks ago
Kolkata, West Bengal, India Tata Consultancy Services Full timeJob Summary">This role involves working as an EBS HRMS Technical Specialist with Tata Consultancy Services, where you will be responsible for implementing and maintaining the Oracle E-Business Suite (EBS) Human Resource Management System (HRMS) R12.">About the Role">In this position, you will work closely with the HR team to ensure seamless integration of HR...
-
Technical Field Support Specialist
1 month ago
Kolkata, West Bengal, India Lifelancer Full timeUnlock Your Potential in Life SciencesWe are seeking a highly skilled Sr. Customer Support Engineer to join our team in Thiruvananthapuram, India.About the Role:This is an exciting opportunity to work with leading medical technology company Beckman Coulter Diagnostics as a Sr. Customer Support Engineer. As a key member of our field service team, you will be...
-
Workday Technical Specialist
2 days ago
Kolkata, West Bengal, India Tata Consultancy Services Full timeCompany OverviewTata Consultancy Services (TCS) is a leading global IT services company, empowering businesses to succeed in an ever-evolving world.About the RoleWe are seeking a skilled Workday Technical Specialist to join our team. As a key member of our implementation team, you will be responsible for delivering successful Workday projects by providing...
-
Microsoft 365 Technical Support Specialist
1 week ago
Kolkata, West Bengal, India Infiflex Technologies Pvt. Ltd. Full timeJob OverviewWe're seeking a skilled Technical Support Associate to join our team at Infiflex Technologies Pvt. Ltd.This role is perfect for someone who's passionate about delivering exceptional support and solutions to our clients, particularly in the Microsoft 365 space.About UsAt Infiflex Technologies Pvt. Ltd., we're a dynamic and innovative company...
-
Microsoft 365 Technical Support Specialist
2 days ago
Kolkata, West Bengal, India Infiflex Technologies Pvt. Ltd. Full timeAbout Us:Infiflex Technologies Pvt. Ltd. is a leading provider of innovative solutions and exceptional support services. We are dedicated to empowering our clients with the tools and expertise they need to maximize their Microsoft 365 experience.Job Summary:The role of a Technical Support Associate at Infiflex Technologies involves serving as the primary...
-
Ecommerce and SCM Technical Specialist
4 weeks ago
Kolkata, West Bengal, India Upraised Full timeAbout the Role:We are looking for an Ecommerce and SCM Technical Specialist to join our team at Upraised. This role requires a strong technical foundation in coding and software architecture, with expertise in server-side code execution and deployment management.Responsibilities:Technical Leadership: Lead the team in coding best practices and architectural...
-
Cloud HCM Technical Specialist
2 days ago
Kolkata, West Bengal, India Tata Consultancy Services Full timeAbout the Role: We are seeking a highly skilled Cloud HCM Technical Specialist to join our team at Tata Consultancy Services.Job Responsibilities:Lead the technical aspects of HCM Cloud, including OTBI/BIP Reporting, HDL/HSDL, and HCM Extracts.Develop and support business rules using Fast Formulas.Maintain expertise in Bursting and Personalization.Design and...
-
Ebs Technical Specialist
22 hours ago
Kolkata, West Bengal, India Tata Consultancy Services Full timeAbout the Role">We are looking for a skilled Ebs Technical Specialist to join our team at Tata Consultancy Services.">Responsibilities">To provide technical expertise on EBS Suite applications and customizations.">To design, code, and implement solutions with proficiency in Oracle Application architecture.">To have strong technical knowledge on RICEW...
-
Franchisee Support Specialist
2 weeks ago
Kolkata, West Bengal, India Anand Rathi Share and Stock Brokers Ltd Full timeAnand Rathi Share and Stock Brokers Ltd seeks a highly motivated Franchisee Support Specialist to join their team. This role involves providing exceptional support to franchisees, ensuring seamless operations, and driving revenue growth.Job SummaryThis is an exciting opportunity for a results-driven individual with excellent interpersonal skills to make a...
-
Technical Solutions Specialist
4 weeks ago
Kolkata, West Bengal, India Evito Solutions Full timeWe are seeking a highly skilled Technical Solutions Specialist to join our team at Evito Solutions. As a key member of our technical team, you will be responsible for ensuring all technical operations comply with relevant regulations and safety standards, and identifying areas for technical improvements and cost savings.In this role, you will collaborate...
-
Technical Oracle Application Specialist
2 days ago
Kolkata, West Bengal, India Tata Consultancy Services Full timeCompany Overview: Tata Consultancy Services is a leading IT services company that provides innovative solutions to businesses worldwide.Job Description: We are seeking an experienced Technical Oracle Application Specialist to join our team. The ideal candidate will have strong expertise in Oracle customer care and billing (CC&B) configuration tools, data...
-
Senior Oracle Cloud HCM Technical Specialist
2 days ago
Kolkata, West Bengal, India Tata Consultancy Services Full timeAbout the Opportunity:As a Senior Oracle Cloud HCM Technical Specialist, you will be responsible for managing the technical aspects of Human Capital Management (HCM) Cloud area. This includes overseeing OTBI/BIP Reporting, HDL/HSDL, and HCM Extracts.Key Responsibilities:Develop and support business rules using Fast Formulas to drive business processes...
-
Magento Technical Specialist
2 months ago
Kolkata, West Bengal, India Upraised Full timeAbout the RoleWe are seeking a highly skilled Magento Technical Specialist to join our team at Upraised. This is an excellent opportunity for a talented individual to showcase their expertise in Magento development and contribute to the growth of our ecommerce platform.Key ResponsibilitiesThe successful candidate will be responsible for:Developing,...