Franchisee Support Specialist
2 days ago
Anand Rathi Share and Stock Brokers Ltd seeks a highly motivated Franchisee Support Specialist to join their team. This role involves providing exceptional support to franchisees, ensuring seamless operations, and driving revenue growth.
Job SummaryThis is an exciting opportunity for a results-driven individual with excellent interpersonal skills to make a significant impact at Anand Rathi Share and Stock Brokers Ltd. As a Franchisee Support Specialist, you will be responsible for managing franchisee relationships, resolving queries, and implementing strategies to drive business growth.
Key Responsibilities- Monitor the activities of franchisee managers, team leaders, and business development teams through CRM software.
- Handle customer inquiries and coordinate with franchisees regarding RMS requests and other queries.
- Onboard new franchisees and provide them with necessary training and support.
- Track revenue and coordinate with related departments to ensure timely payments.
- Develop and implement event management strategies to enhance business outcomes.
- Manage lead generation and conversion processes to drive revenue growth.
- Coordinate with various departments to resolve customer queries and issues.
- Process revenue sharing and manage registration and cancellation procedures.
- Maintain accurate records of business partners' data and develop MIS skills to analyze performance metrics.
To succeed in this role, you will need:
- A graduate or postgraduate degree with 2-3 years of experience in franchisee support.
- Excellent communication and interpersonal skills, with high energy levels and confidence.
- Ability to sell concepts and business vision effectively.
- Strong networking and relationship-building skills, with the potential to establish good client relationships in the market.
The estimated salary for this position is ₹6,00,000 - ₹8,00,000 per annum, depending on location and experience.
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