Customer Support Specialist

7 days ago


Kanpur, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 2,50,000 - ₹ 4,99,000

We're seeking a skilled Customer Support Specialist to handle service-related inquiries and provide top-notch solutions.

Key Responsibilities:
  • Determine customer needs through effective communication and offer suitable resolutions.
  • Analyze and resolve connectivity issues, including troubleshooting landline problems.
  • Offer solutions for customer repair issues and ensure timely resolution.
  • Elevate complex technical issues to higher-level support teams when necessary.

Preferred Candidate Profile:

  • Excellent verbal and written communication skills.
  • Knowledge of Internet Protocol (ISP), WiFi, router, and modem connectivity issues.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Education: Bachelor's degree or equivalent qualification.
  • Minimum 1 year of experience in technical troubleshooting.

We offer a dynamic work environment, competitive compensation package, and opportunities for growth and professional development.

About Our Organization:

We are a leading provider of innovative financial services and technology solutions. Our team is dedicated to delivering exceptional customer experiences and driving innovation in the industry.



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