Front Office Coordinator
3 days ago
We're seeking a skilled and friendly Front Office Executive to manage the reception or front desk at our head office. As the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service.
This role involves handling administrative tasks and supporting other departments in everyday chores.
Your Responsibilities:
- Manage the front desk and maintain visitor records accurately.
- Handle administrative chores and organisational tasks with attention to detail.
- Create a professional and welcoming environment for clients and customers by ensuring a clean and tidy office space.
Your Tasks:
1. Maintain the reception area and ensure it is neat and organised.
2. Greet and welcome clients, customers and visitors professionally and courteously.
3. Answer phone calls and direct them to the appropriate staff member/department efficiently.
4. Handle incoming and outgoing mail and packages securely.
5. Perform general everyday tasks such as scheduling appointments, organising files and maintaining office supplies effectively.
Required Skills and Qualifications:
- Bachelor's degree in any field is preferred.
- Excellent communication and interpersonal skills are essential for success in this role.
- Ability to prioritise tasks and demonstrate great organisational capabilities is necessary.
- Competency in managing time and solving everyday problems is crucial.
- A customer-oriented mindset with a passion for providing exceptional service is required.
- Fluency in English, Hindi, and Bengali is essential for effective communication.
- Proficiency in using computers and other office equipment is necessary.
- Basic knowledge of Microsoft Office (MS Word and MS Excel) is preferred.
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