
Technical Endpoint Systems Expert
1 day ago
Role: A highly skilled technical expert responsible for the effective management of endpoints.
Location: Work from office – 5 Days/Week
Shift: Rotational (IND Time Zone – 5:00 AM to 9:00 PM)
Experience: 3-5 Years
Job Role: Technical Endpoint System Engineer
Key Responsibilities:- Provide strategic support and technical guidance to customers.
- Offer tailored solutions using MDM, RMM, and Patch Management tools.
- Engage deeply with clients to understand their IT infrastructure needs.
- Troubleshoot product-related issues and collaborate with engineering teams to implement resolutions.
- Stay informed on industry trends, product updates, and competitive technologies in the endpoint management space.
- 3+ years of experience in cybersecurity, specifically with MDM, RMM, or Patch Management tools.
- Hands-on experience with platforms like Microsoft Intune, Workspace ONE, AirWatch, or JAMF.
- Familiarity with tools like Kaseya, ConnectWise, or NinjaRMM.
- Strong grasp of security protocols, endpoint protection, and IT infrastructure fundamentals.
- Excellent communication skills—both technical and non-technical.
- Strong organizational skills, multitasking abilities, and a collaborative team mindset.
We're looking for a customer-driven, tech-savvy individual who's eager to make a real impact. You'll be on the front lines—providing strategic support, solving complex technical challenges, and ensuring our clients get the very best from our Unified Endpoint Management platform.
As a key member of our team, you'll have the opportunity to work closely with clients, understand their IT infrastructure, device management needs, and security goals.
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