Highly Skilled Technical Expert

1 day ago

Dombivli, Maharashtra, India beBeeExpert Full time ₹ 8,00,000 - ₹ 15,00,000
Job Overview

Primary Responsibilities:

We are seeking a skilled Technical Support Specialist to provide expert technical assistance and support for our applications and systems.

Key Duties:

  • Provide timely technical support for application and system issues.
  • Monitor application performance and receive alerts.
  • Troubleshoot and resolve complex technical issues or escalate as needed.
  • Collaborate with cross-functional teams to ensure smooth operation of production and non-production environments.
  • Develop and maintain high-quality system documentation and dashboards.
  • Foster strong relationships with internal stakeholders to deliver exceptional customer service.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Proven experience in technical support, troubleshooting, and issue resolution.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and interpersonal skills.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.

Why Join Our Team:

  • Contribute to the success of a fast-paced and innovative organization.
  • Collaborate with talented individuals who share your passion for technology.
  • Enjoy a comprehensive benefits package and rewards program.

Technical Requirements:

  • Proficiency in Windows, Linux, and cloud-based platforms.
  • Experience with IT service management tools and frameworks.
  • Knowledge of networking fundamentals and security protocols.

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