
Senior Paint Services Director
18 hours ago
We are seeking an experienced professional to lead our home painting services division. The ideal candidate will have a strong background in operations management, business development, and quality control.
- About the Job:
- The Sr. Manager - Home Painting Services will be responsible for overseeing daily operations, developing and implementing Standard Operating Procedures (SOPs), monitoring project timelines and quality standards, and driving revenue growth through effective marketing and sales strategies.
- This role requires exceptional leadership, communication, and interpersonal skills, as well as the ability to motivate and manage a diverse team.
- The successful candidate will have a proven track record of success in managing service-based businesses, with experience in SOP development, project management, and client-facing roles.
- Key Responsibilities:
- Operations Management:
- Develop and implement SOPs for painting projects, ensuring consistency, quality, and efficiency.
- Monitor Project Timelines, Pricing, and Quality Standards to ensure services are delivered to clients' satisfaction and in line with expectations.
- Business Development & Strategy:
- Identify opportunities for business expansion and growth within the home painting services market.
- Drive revenue growth by developing and implementing marketing and sales strategies tailored to the home painting services segment.
- Quality Control & Customer Satisfaction:
- Closely Monitor NPS, and ensure right actions are taken towards consistent improvement of NPS
- Implement a quality control process to monitor the quality of painting services provided, including inspections and reviews of ongoing projects.
- Training & Development:
- Organize training sessions for Managers and Associates to ensure that the team is well-versed in Internal Practices & SOPs, current industry best practices, new products, and safety standards.
- Financial Management:
- Oversee budgeting and cost control for the department, ensuring cost-effective solutions while maintaining high-quality service.
- Health & Safety Compliance:
- Ensure all painting services are carried out in compliance with health and safety regulations.
- Operations Management:
- Required Qualifications & Skills:
- Masters degree in Business Administration, Operations Management, or a related field.
- Minimum of 5 years of experience in Driving Painting Service Business and operations.
- Proven experience in developing and implementing SOPs for service-based businesses.
- Strong business acumen with experience driving sales, revenue, and profitability.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage and motivate a diverse team.
- Strong problem-solving abilities with a customer-centric approach.
- Solid knowledge of painting techniques, tools, and materials (preferred but not mandatory).
- Proficiency in Microsoft Excel and PowerPoint.
- Preferred Skills:
- Experience in project management and client-facing roles.
- Knowledge of the latest painting trends, techniques, and eco-friendly solutions.
- Personal Attributes:
- Strong organizational skills and attention to detail.
- Proactive and results-oriented with a passion for operational excellence.
- Ability to thrive in a fast-paced and dynamic environment.
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