Customer Service Operations Manager

5 days ago


Noida, Uttar Pradesh, India Globewick Full time

Company Overview

Globewick is a distinguished marketing agency with extensive expertise in digital marketing. They specialize in SEO, Google and Facebook Ads, social media, content marketing, and more. Founded by brand consultant Hritik Sharma, known for his effective digital marketing campaigns and online presence solutions.

Job Overview

The Growth and Operations Manager role at Globewick is a key position in our digital marketing agency based in Jaipur. This full-time position in Noida requires 1-3 years of experience. Salary Range: Competitive. Employee Count: 11-50.

Key Responsibilities

  • Oversee the day-to-day operations of the center to ensure smooth functioning and efficient customer service
  • Manage and lead a team of junior staff members to achieve sales targets
  • Implement sales strategies and maintain the center's budget and financial records

Qualifications and Skills

  • Effective customer service
  • Strong communication and teamwork skills
  • Time management and multitasking abilities
  • Organization and attention to detail
  • Sales operations and leadership skills


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