
Front Desk Service Manager
2 days ago
Stunning Dentistry has a vision to create unforgettable experiences for its patients. To make this happen, we need a skilled professional who can provide exceptional customer service and handle administrative tasks with finesse.
About the RoleThis is a full-time on-site position that requires strong interpersonal skills, effective communication, and attention to detail. The ideal candidate will be able to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
Key Responsibilities:- Handle phone calls and emails from patients and internal teams with professionalism and courtesy.
- Manage patient appointments, billing, and other administrative tasks accurately and efficiently.
- Utilize excellent communication skills to ensure a seamless experience for patients, providing them with clear information and resolving any issues promptly.
- Maintain accurate records and reports as needed, ensuring data integrity and confidentiality.
- Work effectively in a team-oriented environment, collaborating with colleagues to achieve common goals.
- A bachelor's degree or equivalent in any field, demonstrating academic excellence and a strong foundation for future growth.
- Previous experience in a similar role, preferably in Hospitality & Aviation, showcasing expertise and adaptability.
- Excellent communication and interpersonal skills, enabling effective collaboration and conflict resolution.
- Proficiency in MS Office and basic computer skills, allowing efficient use of technology to streamline processes.
- Able to work in a team-oriented environment, fostering a positive and productive work culture.
Please note that this job description may not include all responsibilities, which are subject to change based on business needs.
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