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Expert Business Support Professional
3 weeks ago
As a skilled Business Service Support Consultant, you will be the key point of contact for clients. You will provide expert advice and high-quality services in accordance with the client's needs and the agreed scope of service agreement.
Some of your key responsibilities include:
- Partnership with a dedicated Client Service Advisor to ensure the highest level of service to each assigned client
- Liaising with Client Service Advisors to fully understand the client's business and insurance requirements
- Contribution to the formulation of the Service Plan, Reports, Presentations and any other client documents
- Supporting Client Service Advisors to prepare for the internal renewal strategy meeting
You will also be responsible for working in accordance with risk management frameworks and compliance with policies, including participation in risk management, completion of mandatory training and adherence to relevant rules and procedures.
This is an opportunity to work in a dynamic team with full support from the Client Service Manager and Business Support Manager.