
Customer Relationship Specialist
20 hours ago
Job Title: Customer Relationship Specialist
We are seeking an experienced Customer Relationship Specialist to join our team. In this role, you will be responsible for building and maintaining strong relationships with customers through personalized service.
Key Responsibilities:
- Engage with customers via phone and email, providing them with tailored solutions to meet their jewelry needs.
- Develop a deep understanding of customer preferences and provide expert advice on luxury jewelry designs.
- Collaborate with internal teams to ensure seamless order fulfillment and excellent customer experience.
- Analyze customer feedback and insights to inform product development and marketing strategies.
Requirements:
- Bachelor's degree in a related field or equivalent experience.
- Proven track record of managing client relationships and driving business growth.
- Excellent communication, interpersonal, and problem-solving skills.
- Familiarity with CRM software and ability to learn new technology quickly.
About the Role:
This is an exciting opportunity for a motivated and customer-focused individual to join our dynamic team. If you are passionate about delivering exceptional service and have a keen eye for detail, we encourage you to apply.
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