Customer Relationship Executive

2 days ago


Ahmedabad, Gujarat, India Marut Air Systems Full time US$ 80,000 - US$ 1,20,000 per year

We are looking for a highly skilled and experienced Customer Relationship Executive to join our team at Marut Air, an industry leader in Industrial Equipment / Machinery - Machine Tools. The ideal candidate will have 4-5 years of experience in customer relationship management.

Roles and Responsibility

  • Develop and implement effective customer relationship strategies to enhance satisfaction and loyalty.
  • Build and maintain strong relationships with existing customers through regular communication and support.
  • Identify new business opportunities and expand the customer base through proactive sales efforts.
  • Collaborate with cross-functional teams to resolve customer complaints and issues promptly.
  • Analyze customer feedback and market trends to improve products and services.
  • Provide exceptional customer service by responding to inquiries and resolving issues professionally.

Job Requirements

  • Proven experience in customer relationship management with a focus on industrial equipment or machinery.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong analytical and organizational skills with attention to detail.
  • Experience with CRM software and Microsoft Office applications.
  • Ability to build rapport with customers at all levels.


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