Risk Management Leader

2 days ago

Bengaluru, Karnataka, India beBeeLeadership Full time US$ 15,00,000 - US$ 20,00,000
Leader of the Perfect Order Experience Team

The Perfect Order Experience team is responsible for ensuring that customers receive authentic products in the condition and with the functionality they expect. We are seeking a leader to head our team in India, where you will lead a regional team of risk managers and work closely with global teams to conceptualize, launch and execute India-specific programs.

About the Role
  • Develop and maintain key relationships with internal stakeholders in the India region, particularly teams focused on third-party seller business growth and policy enforcement.
  • Be an ambassador – ensuring that the team's strategies are implemented locally, but also ensuring that problems in India are quickly identified and addressed.
  • Work with local teams to develop unique strategies designed to anticipate and remove threats to great buyer experiences. Understand and explain the estimated business impact of various initiatives to key executive stakeholders.
  • Develop region-specific policies and policy recommendations to improve our ability to identify and take appropriate actions against bad actor Sellers, maximize automation and efficiency in resolving issues and identify and achieve measurable goals.
  • Making rapid changes to business frameworks and operational processes to counter emerging threats, making judgement calls with balancing fast actions to high severity issues and new risks with implementing precise mechanisms which do not adversely impact good Sellers.
  • Building and managing the relationship with central teams (Science, Tech, Product, Policy and Operations) to prioritize tools and capabilities needed to achieve India goals.
  • Lead localization efforts for policies and seller communications.
  • Assist as needed in attending meetings with external stakeholders to address product quality issues.
  • Develop and deliver educational and training materials for both internal and external consumption.

This is a challenging role that requires strong leadership skills, excellent communication abilities, and a deep understanding of Amazon's business and technology. If you have a passion for driving innovation and excellence, we encourage you to apply.

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