Spare Parts Business Development Specialist

5 days ago


Kolkata, West Bengal, India Voith Paper Full time

About the Role

We are seeking a highly motivated Sales Support Specialist to join our team at Voith Paper. As a key member of our sales support team, you will play a crucial role in driving growth and customer satisfaction in our spare parts, parts, and services business.

Key Responsibilities

  • Create opportunities for Voith spares, parts, and services by raising their profile with customers, growing, and winning back this business.
  • Support sales managers with order processing, customer quotes, and sales information.
  • Evaluate spare parts requirements technically based on drawings and documentation of original equipment/machine.
  • Generate spare parts offers from SAP.
  • Provide timely support and quotations to customers to assist them in maintaining Voith installations at highest efficiencies.
  • Conduct regular interactions with customers to understand their needs, keep abreast with their operational and performance needs, analyze the problems faced by customers, and propose right solutions.
  • Keep track of historical sales/quotes data of each spare item.

About You

If you are a motivated individual with excellent communication skills and a passion for sales support, we encourage you to apply for this exciting opportunity. As a Sales Support Specialist at Voith Paper, you will have the chance to work closely with our sales team to drive growth and customer satisfaction in our spare parts, parts, and services business. Your technical expertise will be essential in evaluating spare parts requirements and generating offers from SAP. Regular interactions with customers will be key to understanding their needs and proposing effective solutions.



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