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Microsoft Windows Support Specialist
2 weeks ago
Unlock your full potential as a Technical Support Expert and take your career to the next level. In this challenging and rewarding role, you will provide fast, clear, and effective solutions through chat support for customers seeking assistance with Microsoft Windows & O365 issues.
About the Role:- Position: Senior Technical Process Executive
- Experience: 1 - 3 Years
- Key Responsibilities:
To succeed in this role, you must have:
- A typing speed of 35 WPM or higher
- Prior experience in technical support via chat in Business to Customer
- Excellent written and verbal communication skills
- Any Graduate or Postgraduate degree with a valid certificate
- Hands-on experience troubleshooting Microsoft Windows & O365 queries
- Certifications like Microsoft Certified: Azure Fundamentals or M365 Fundamentals are a strong plus
- Strong problem-solving skills and ability to thrive in a fast-paced environment
- Patience, empathy, and a customer-first mindset
We value diversity and inclusivity and offer a supportive work environment where everyone can grow and succeed.