
Customer Experience Lead
4 days ago
Seeking an accomplished professional to lead and mentor a Customer Success team in delivering exceptional client experiences.
The ideal candidate will have a proven track record of guiding teams to meet and exceed performance goals, with strong verbal and written communication skills and the ability to influence stakeholders.
- Develop and implement scalable customer success frameworks with a focus on retention, expansion, and overall client satisfaction.
- Build and maintain strong relationships with senior client stakeholders positioning your organization as a trusted long-term partner.
- Oversee client onboarding and lifecycle management processes ensuring seamless hand-offs and consistent value delivery across all stages.
- Monitor account health metrics proactively identifying risks or churn signals and lead cross-functional efforts to mitigate them.
- Collaborate with Product and Engineering teams to channel client feedback into product improvements and roadmap prioritization.
- Identify and drive upsell and cross-sell opportunities partnering closely with Sales to support expansion strategies within key accounts.
- Maintain up-to-date CRM data generate insights from client trends and report regularly on CS metrics to leadership.
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Customer Experience Lead
2 weeks ago
Pune, Maharashtra, India beBeeLeadership Full time ₹ 2,00,00,000 - ₹ 2,50,00,000Customer Experience LeadThe Customer Experience Lead oversees a team of professionals dedicated to delivering exceptional internal and external customer service. Key responsibilities include leading, communicating, and problem-solving in a fast-paced environment.">Strong leadership and communication skills are essential for this role.Able to work in a...
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Lead Generation
2 weeks ago
Pune, Maharashtra, India Lead Crafter Full time ₹ 5,00,000 - ₹ 10,00,000 per year* Greetings from Starhire consultancyURGENT HIRING*Lead Generation Executive And Demand Generation Executive (EXPERIENCED)*Are u ready to elevate your career with an exciting role in lead generation and demand genaration? Join our dynamic teamPosition:Lead Generation Executive/Demand Generation Executive*Location:NIBM Road , Pune*What we're looking...
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Lead Customer Experience Specialist
7 days ago
Pune, Maharashtra, India beBeeAnalytical Full time ₹ 15,00,000 - ₹ 28,00,000Customer Support Manager Job DescriptionWe are seeking a seasoned Customer Support Manager to lead our customer-facing team in delivering exceptional support services. Key Responsibilities:Conduct thorough functional analysis and gather requirements to document business processes.Provide expert training, product demonstrations, and technical support on Ambit...
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Global Customer Experience Lead
4 days ago
Pune, Maharashtra, India beBeeCustomerExperience Full time ₹ 20,00,000 - ₹ 30,00,000Our company's vision is to provide innovative and effective solutions for agricultural technologies. We are currently seeking a skilled professional to lead our global Invoice to Pay function, ensuring exceptional service delivery and customer experience.In this role, you will oversee various critical aspects of the I2P process, including vendor/end user...
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Customer Experience Strategist
3 days ago
Pune, Maharashtra, India beBeeLeader Full time ₹ 4,00,000 - ₹ 8,00,000Customer Experience LeadLead day-to-day support operations, ensuring timely and effective responses across all channels.Key Responsibilities:Coach, mentor and lead support reps, fostering a high-performing, empathetic, and customer-first team culture.Handle escalated technical or usage issues, coordinating with product and engineering teams for...
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Customer Experience Specialist
1 week ago
Pune, Maharashtra, India beBeeSupport Full time ₹ 8,00,000 - ₹ 14,00,000Customer Support LeadWe're on a mission to provide world-class customer experiences by leveraging cutting-edge technologies.About UsWe're a dynamic team of professionals dedicated to delivering exceptional support services to organizations with complex workforce management needs.We foster a culture of ownership, where every member genuinely cares about their...
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Customer Experience Leader
1 week ago
Pune, Maharashtra, India beBeeCustomer Full time ₹ 1,09,20,000 - ₹ 1,63,80,000About this roleAs a seasoned professional in customer care, you will have the opportunity to lead a team and shape the vision for delivering exceptional customer experiences.This is a leadership position that requires strategic thinking, effective communication, and strong interpersonal skills.Key Responsibilities:Leadership & StrategyDevelop and implement a...
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Customer Experience Executive
1 week ago
Pune, Maharashtra, India Goel Ganga Corporation Full timeAs one of India's leading names in real estate, GGC has delivered happiness to over 45,000 families across Pune, Mumbai, Bengaluru, and Nagpur. Their corporate philosophy of 'Pure Delight' emphasizes an eye for detail, transparency, and a commitment to building better communities. This is a full-time on-site role for a Customer Relationship Executive located...
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Customer Experience Associate
4 days ago
Pune, Maharashtra, India beBeeService Full time ₹ 2,00,000 - ₹ 25,00,000Job OverviewWe are seeking a Customer Service Representative to engage with prospective students and generate leads for our beauty academy in India.This role involves offering valuable information on course details, benefits, and career opportunities to establish meaningful relationships with potential students.The ideal candidate will have 0.5–3 years of...
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Customer Experience Ambassador
1 week ago
Pune, Maharashtra, India beBeeCustomerRelationship Full time ₹ 4,00,000 - ₹ 8,00,000We are seeking an experienced Customer Relationship Manager to join our team in Pune. This is a full-time on-site role that requires managing client relations, ensuring customer satisfaction, and providing exceptional customer service.Key responsibilities include addressing client inquiries, managing business relationships, and maintaining effective...