Customer Experience Associate

4 days ago

Pune, Maharashtra, India beBeeService Full time ₹ 2,00,000 - ₹ 25,00,000

Job Overview

We are seeking a Customer Service Representative to engage with prospective students and generate leads for our beauty academy in India.

This role involves offering valuable information on course details, benefits, and career opportunities to establish meaningful relationships with potential students.

The ideal candidate will have 0.5–3 years of experience in customer service or pre-sales and proficiency in English language.

Key Responsibilities:

  • Engage with prospective students via phone, email, or chat
  • Provide information on course details, benefits, and career opportunities
  • Establish meaningful relationships with potential students
  • Analyze student feedback to improve services

Requirements:

  • Experience in customer service or pre-sales (0.5-3 years)
  • Proficiency in English language
  • Strong communication and interpersonal skills
  • Ability to work in a team environment

Benefits:

  • Opportunity to work with a leading skilling platform for microentrepreneurs and creators
  • Chance to make a positive impact on people's lives through education
  • Competitive salary and benefits package

About Us:

We are a leading skilling platform that empowers microentrepreneurs and creators to achieve their goals. Our mission is to provide high-quality education and training to individuals from diverse backgrounds.

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