
Front Office Executive
3 days ago
About the Role
We are seeking a dedicated and efficient Front Office Executive to join our team in Hyderabad, Telangana. As a key member of our Hospital Staffing Industry, you will be responsible for providing exceptional patient care and ensuring seamless administrative support.
Key Responsibilities:
- Providing information about OPD and hospital services to patients via phone and in-person
- Guiding patients to respective floors, service rooms, and consultant's rooms
- Scheduling appointments for services and consultations
- Registering patients and processing payments
- Handling refunds and grievances related to billing
- Cancelling and rescheduling appointments as needed
- Maintaining leave registers for consultants and locum doctors
- Providing pre-investigation guidance to patients
Requirements:
- Diploma or degree in relevant field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Familiarity with hospital operations and administration
What We Offer:
- A competitive salary package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
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