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Front Office Executive Job in Hyderabad
2 weeks ago
Job Summary
Front Office Executive Job Opportunity We are seeking a highly skilled and experienced Front Office Executive to join our team. As a key member of the front office, you will be responsible for providing exceptional patient care and ensuring a smooth flow of operations.About the Role
- Provide information about OPD and hospital services over the phone and in person.
- Guide patients to their respective floors, service rooms, and consultant's rooms.
- Schedule appointments for services and consultations.
- Register patients and manage their records.
- Handle billing, collections, and refunds efficiently.
- Address grievances related to billing.
- Cancellation and rescheduling of appointments.
- Maintain leave registers for consultants and track locum doctor availability.
Required Skills and Qualifications
To excel in this role, you should have excellent communication skills, both written and verbal. You should also possess strong organizational and time management skills, with the ability to multitask and work under pressure. Prior experience in a front office or customer-facing role is essential.Benefits
This is an exciting opportunity to join a dynamic team and grow your career. As a Front Office Executive, you will have the chance to develop new skills and take on additional responsibilities. Our organization offers a supportive and inclusive work environment, where every employee has the opportunity to thrive.Others
If you are a motivated and results-driven individual who is passionate about delivering exceptional patient care, we encourage you to apply for this Front Office Executive position. Please submit your application, including your resume and a cover letter, outlining your relevant experience and qualifications.