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Customer Relationship Developer

2 weeks ago

Gulbarga, Karnataka, India beBeeRetention Full time ₹ 4,00,000 - ₹ 12,00,000

Job Title: Customer Retention Specialist

Codingal is the global leader in online AI & coding education for kids and teens. Our mission is to help kids fall in love with coding and prepare them to become future-ready creators, entrepreneurs, engineers, and scientists.

We offer live, interactive classes led by expert Computer Science instructors, empowering students to build apps, games, websites, and AI-powered projects.

As AI reshapes the world, we integrate real-world AI tools like ChatGPT, machine learning, and data science into the learning journey, helping kids not just use AI but build with it.

Our curriculum is accredited by STEM.org and aligned with the K-12 Computer Science Framework. We offer personalized learning through 1:1 and small-group classes.

The Relationship Manager will be responsible for the retention, renewals, and referrals of our students.

  1. Engage and preserve existing customers and cultivate profitable relationships.
  2. Interact with customers via calls and messages.
  3. Achieve monthly targets in a highly performance-driven, competitive environment.

Key Qualifications:

  • Proficiency in English communication and written skills is mandatory.
  • Computer Science or technical background preferred, but not mandatory.
  • Prior experience in Edtech B2C sales is preferred (min 6 months).
  • Exceptional communicator and influencer who can deliver a sales pitch like a charm and maintain healthy customer relationships.
  • Result-driven with experience in an extremely target-centric job.
  • Self-learner with a high grasping ability and can learn about our product & services within 2 days.

What We Offer:

  • A collaborative, mission-driven team culture.
  • Career growth opportunities.

Requirements:

  • Experience in relationship management, customer service or sales.
  • Strong communication, interpersonal, and negotiation skills.
  • Ability to work independently and as part of a team.
  • Results-oriented with excellent organizational skills.
  • Proactive problem solver with a positive attitude.