Global Ops Support Specialist

21 hours ago


Hyderabad, Telangana, India myGwork Full time

This is a high-visibility position with big scope of creativity and self-development within the Voice of Driver - Listening Channels Team at myGwork. As an Ops Support Specialist, you will be supporting the operations team at the Hyderabad site.

About the Role

The specialist should be someone passionate about supporting a fast-paced Ops environment who will enjoy the challenges and rewards of working in a fast-growing organization and in a very international environment.

Key Responsibilities
  • You will be a primary POC supporting the execution of ad-hoc, and high visibility tasks related to identify DP pain points by sourcing insights from various listening channels.
  • Collate and share feedback from various channels such as Station Feedback forms, Social Media posts to relevant POCs.
  • Meets business metrics and goals, i.e., SLA, productivity targets and quality benchmarks.
  • Maintains records of day-to-day work by updating trackers or workflow tools.
  • Meets predetermined and assigned productivity targets and quality standards.
  • Contributes to project improvement ideas, if applicable.
  • Proactively raises issues/alarms to manager or stakeholders.
Our Requirements

We are looking for a candidate with a Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics. Experience with Excel and SQL is required. Good communication skills are also essential, along with flexibility to transition within work types, flexibility to work across shifts (24/7 shifts) and staggered week offs. Demonstrate flexibility to work overtime hours as per business requirement.

Benefits

Amazonians receive competitive compensation packages including an estimated salary of $80,000-$100,000 per year, depending on experience. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit here for more information.



  • Hyderabad, Telangana, India Randstad Global Capability Center Full time

    Job OverviewRandstad Global Capability Center is seeking an experienced Administrative Support Specialist to provide comprehensive support to senior executives. This role requires exceptional organizational skills, attention to detail, and the ability to manage multiple priorities effectively.

  • IT Support Specialist

    3 weeks ago


    Hyderabad, Telangana, India Genpact Full time

    Genpact, a leading global professional services firm, is seeking an IT Support Specialist to join our team in Global Operations. As part of this role, you will be responsible for ensuring the 24/7 availability of all systems, applications, and infrastructure.Responsibilities:Provisioning, de-provisioning, and maintaining Active Directory user accounts on...


  • Hyderabad, Telangana, India Orbcomm Full time

    Unlock Your Career PotentialAs a Global Technical Support Specialist at ORBCOMM, you will play a pivotal role in delivering exceptional support to our customers worldwide.We are seeking a highly motivated and skilled professional with 3-5 years of experience in Technical Support or related fields. Your expertise will be invaluable in resolving complex...


  • Hyderabad, Telangana, India HTC Global Services Full time

    At HTC Global Services, we are a leading CMMI level 5 global provider of innovative IT and Business Process Services and Solutions since 1990 with headquarters in the United States.Job SummaryWe are seeking a highly skilled Global Infrastructure Monitoring Specialist to join our team. The ideal candidate will have strong knowledge of network protocols,...


  • Hyderabad, Telangana, India Intellitech IQ Consultancy Full time

    Job SummaryWe are seeking an experienced Technical Support Specialist to join our Global Service Desk team at Intellitech IQ Consultancy. As a key member of our IT support team, you will provide technical assistance to our clients worldwide, ensuring seamless operation of their computer systems and IT services.


  • Hyderabad, Telangana, India MetrixLab Full time

    MetrixLab is a leading global research and insights provider that empowers clients to make informed data-driven decisions. We combine our flexible platform, cutting-edge technology, expansive portfolio, and passionate experts to simplify clients' work and enable them to deliver greater business impact.About UsWe have an exciting opportunity for a skilled...


  • Hyderabad, Telangana, India Charter Global Full time

    We are seeking a highly skilled SAP HR ABAP Technical Specialist to join our team in Hyderabad, India.Estimated Salary: ₹12,00,000 - ₹25,00,000 per annumJob Description:Key Responsibilities:To design and develop SAP HR ABAP solutions that meet the needs of our clients.To work on SAP HCM RICEF projects using HR logical databases including reports,...


  • Hyderabad, Telangana, India ResourceTree Global Services Full time

    Job SummaryJob Title: Azure Support SpecialistLocation: Chennai, HyderabadAbout the Role :L2 /M1 Support, Should have 6+ years of experience, with previous experience in Production support Projects, Prior experience of Supporting Mobile applications will be an added advantageResponsibilities :Ability to analyze system logs, error messages, and other data to...


  • Hyderabad, Telangana, India Bristol Myers Squibb Full time

    OverviewBristol Myers Squibb is a leading biopharmaceutical company that is passionate about making an impact on the lives of patients with serious diseases.We are seeking a highly skilled Global IT Support Specialist to join our Pharmaceutical Development team. This role will be responsible for providing controlled production support and life cycle...


  • Hyderabad, Telangana, India GiGa-Ops Global Solutions Full time

    About GiGa-Ops Global Solutions:We are a dynamic and fast-growing company providing innovative business solutions for global clients.Job Overview:The Strategic Marketing Manager will play a key role in planning and executing marketing strategies aimed at our UK clients.Key Responsibilities:Campaign Planning: Develop and execute marketing campaigns tailored...


  • Hyderabad, Telangana, India Bristol Myers Squib] Full time

    About the RoleWe are seeking a highly skilled Category Strategy Support Specialist to join our global procurement team at Bristol Myers Squibb. As a key member of our category strategy support team, you will play a critical role in supporting and collaborating with category leads in the development of global category strategies.Key ResponsibilitiesSupport...


  • Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    About the RoleADCI HYD 13 SEZ is seeking a skilled Global Payroll Quality Assurance Specialist to join its team. The ideal candidate will have a strong background in accounting and commerce, with experience in fraud audits and risk investigations.Key ResponsibilitiesPerform banking audits to mitigate financial loss and prevent bad employee...


  • Hyderabad, Telangana, India Qualcomm Full time

    Job OverviewWe are seeking a highly skilled Global Stock Administration Specialist to support and increase efficiencies and effectiveness of the Stock Administration team at Qualcomm.


  • Hyderabad, Telangana, India Randstad Global Capability Center Full time

    Job SummaryWe are seeking a detail-oriented and organized Operational Support Specialist to join our team at Randstad Global Capability Center. In this role, you will be responsible for providing exceptional support to our field operations by processing weekly contingent reports, auditing reports, and sending updates to the field on their onboarding...


  • Hyderabad, Telangana, India SID Global Solutions Full time

    About the RoleAs a skilled API Developer and Support Specialist at SID Global Solutions, you will play a vital part in developing and maintaining our API Platform. Your primary focus will be on creating API Proxies that adhere to specifications and organization standards, ensuring the best-delivered product for our clients.Key Responsibilities:Developing...


  • Hyderabad, Telangana, India Gamut HR Solutions Full time

    Job Description:At Gamut HR Solutions, we are seeking a skilled Senior Global Mobility Specialist to join our team. This is a challenging and rewarding role that requires strong organizational skills, attention to detail, and excellent communication abilities.Company Overview:Gamut HR Solutions is a leading provider of human resources solutions. We offer a...


  • Hyderabad, Telangana, India Tata Consultancy Services Full time

    Tata Consultancy Services is seeking a skilled Senior IT Service Desk Technical Support Specialist to join our team. This role requires a strong background in technical support and quality assurance.**About the Role**: The Senior IT Service Desk Technical Support Specialist will be responsible for providing exceptional customer service, technical...


  • Hyderabad, Telangana, India Goldman Sachs Full time

    Job SummaryWe are seeking an experienced Operations professional to join our Regulatory Reporting team within Regulatory & Control Operations. As a Global Banking Specialist, you will play a critical role in ensuring the Firm meets its regulatory reporting obligations globally.


  • Hyderabad, Telangana, India myGwork Full time

    About Warner Bros. DiscoveryWe are an inclusive employer and a member of myGwork, the largest global platform for the LGBTQ+ business community.Our company is built on storytelling, innovation, and creativity, bringing characters to life through iconic content and beloved brands. We offer career-defining opportunities, thoughtfully curated benefits, and...


  • Hyderabad, Telangana, India TERAFINA SOFTWARE SOLUTIONS PRIVATE LIMITED Full time

    Job Title: NCR VoyixAbout the Role:We are currently seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing 3rd-level technical software application support and resolving customer cases.Responsibilities:- Provide technical assistance and remote troubleshooting support as...