Experienced Senior Design Manager Wanted

Senior Design Manager Opportunity

We are seeking a seasoned Senior Design Manager to lead our design practice for retail convenience consumer technology. This role will drive the vision, strategy, and execution of user-centered design solutions, ensuring exceptional customer experiences and business impact across digital and physical touchpoints in the convenience retail sector.

Key Responsibilities:

• Design Leadership: Define and execute the design vision and strategy for retail convenience consumer tech, ensuring alignment with business goals and user needs
• Team Management: Lead, mentor, and grow a high-performing team of UX/UI designers, researchers, and content professionals
• Design Excellence: Oversee the end-to-end design process, from research and ideation through prototyping, testing, and final implementation
• Collaboration: Partner closely with product management, engineering, and business teams to deliver intuitive, scalable, and innovative design solutions
• User-Centric Innovation: Champion user research and data-driven design, ensuring products meet and exceed customer expectations in convenience retail environments
• Quality Assurance: Establish and enforce design best practices, accessibility standards, and brand guidelines
• Stakeholder Engagement: Act as the primary design advocate, collaborating with leadership and cross-functional partners to align design initiatives with company objectives
• Design Community: Foster a culture of creativity, collaboration, and continuous learning within the design team and across the organization

Requirements:

• Design Expertise: Deep knowledge of UX/UI design, design systems, interaction design, and user research methodologies
• Retail/Consumer Tech: Understanding of retail convenience, consumer technology trends, and digital/physical customer journeys
• Leadership: Proven ability to inspire, mentor, and lead high-performing design teams
• Stakeholder Management: Excellent communication and collaboration skills to work with cross-functional teams and senior leadership
• Problem-Solving: Strong analytical and creative problem-solving skills to address complex user and business challenges
• Innovation Mindset: Passion for leveraging design to create exceptional user experiences and drive business value

Education & Experience:

• 12+ years of progressive experience in design, with at least 5 years in leadership or management roles
• Demonstrated success in leading design teams to deliver high-quality, scalable solutions for retail, convenience, or consumer technology markets
• Experience working closely with product and engineering teams in a collaborative environment
• Strong business acumen and understanding of retail and consumer technology trends in the Bangalore/India market
• Work Experience with tools such as Figma & Sketch
• Bachelor's or advanced degree in Design, Human-Computer Interaction, or related field preferred

Benefits:

7-Eleven Global Solution Center offers a comprehensive benefits plan tailored to meet the needs and improve the overall experience of our employees, aiding in the management of both their professional and personal aspects.

Work-Life Balance: Encouraging employees to unwind, recharge, and find balance, we offer flexible and hybrid work schedules along with diverse leave options. Supplementary allowances and compensatory days off are provided for specific work demands.

Well-Being & Family Protection: Comprehensive medical coverage for spouses, children, and parents/in-laws, with voluntary top-up plans, OPD coverage, day care services, and access to health coaches. Additionally, an Employee Assistance Program with free, unbiased and confidential expert consultations for personal and professional issues.

Certification & Training Program: Sponsored training for specialized certifications. Investment in employee development through labs and learning platforms.