Learning and Development Coordinator

4 weeks ago


Gurgaon, Haryana, India NIIT Full time

About NIIT

At NIIT, we are constantly innovating and redefining the way the world learns. For over three decades, we have been transforming learning experiences for leading companies across 30 countries. Our mission is to empower individuals and organizations to succeed in an ever-changing world. We believe that learning should be accessible, engaging, and effective, and we strive to make a positive impact on societies and communities everywhere.

Job Description

As an Associate Training Coordinator at NIIT, you will play a vital role in supporting our clients with their training administration needs. Your primary responsibilities will include:

  • Providing exceptional customer support and resolving training-related issues in a timely and efficient manner
  • Assisting clients with training scheduling and options
  • Gathering information about reported issues and performing detailed case analysis
  • Documenting cases in our system and generating tickets
  • Creating daily and weekly reports for clients using Microsoft Excel
  • Performing training management activities on our Learning Management Systems

Requirements

To succeed in this role, you will need:

  • A strong understanding of computers and technology
  • Excellent written and verbal communication skills
  • A willingness to work rotational shifts, including night shifts
  • Able to pass a 18 months service agreement

What We Offer

At NIIT, we are committed to providing a supportive and inclusive work environment. As an Associate Training Coordinator, you will have access to:

  • Both sides cab facilities
  • A comprehensive training program to help you develop your skills and knowledge
  • A chance to work with a talented and diverse team of professionals

NIIT is an Equal Opportunity Employer

We welcome applications from qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.



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