Learning and Development Manager

1 week ago


Gurgaon, Haryana, India Gartner Full time
About this role

We are seeking a skilled Learning and Development Manager to join our team at Gartner. As an integral part of our Global Services and Delivery (GS&D) Learning and Development team, you will play a key role in supporting the design and delivery of programs for our new hires and tenured associates.

Key responsibilities
  • Support the definition, design, and development of the learning and development strategy for our Global Services and Delivery team.
  • Develop, implement, and facilitate learning and professional development programs for associates across our GS&D businesses.
  • Control and direct the learning experience, monitor output quality and effectiveness.
  • Assess training effectiveness to ensure incorporation of taught skills and techniques into associates' work behavior.
  • Ongoing refresh of existing programs and design, creation, development, and delivery of additional new hire training programs to support effective onboarding of new hires.
  • Develop effective working relationships with key stakeholders to support continual gathering of information, feedback, and input to drive curriculum development/evolution.
  • Plan, develop, deliver, and facilitate all instructor-led programs.
  • Leverage learning technology as a method to deliver training content (repeatable, scalable), and develop technology-based learning and development solutions.
  • Collect and analyze detailed feedback on all training sessions, with an emphasis on quantifiable impact of training programs.
  • Assist in ongoing development and refinement of learning curricula, including documentation of best practices, lessons learned, and bright spots of high-performing associates, new and/or revised products and services.
  • Participate and provide project management leadership to highly complex training, event, and business transformation projects and initiatives.


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