Team Lead and Operations Manager

21 hours ago

Gurgaon, Haryana, India beBeeOperations Full time ₹ 1,04,000 - ₹ 1,30,878
Job Title: Team Lead and Operations Manager

We are seeking an experienced Team Lead and Operations Manager to oversee the daily operations of our team.

About the Role:
  • The successful candidate will have experience in team handling, leadership, and operational management.
  • Liaise with other support units to address team issues and resolve them efficiently.
  • Publish MIS and Dashboards to monitor performance.
  • Manage WIP effectively.
  • Maintain a high level of customer satisfaction scores.
  • Ensure 100% compliance to standards.
Key Responsibilities:
  • Leadership and Team Management - Provide guidance and direction to team members.
  • Operational Management - Oversee the day-to-day operations of the team.
  • Communication - Liaise with stakeholders to ensure smooth communication.
  • Reporting - Publish MIS and Dashboards to track performance.
Requirements:
  • Graduate with 3 years of experience in operations/customer service.
Desired Skills:
  • Customer centricity.
  • Excellent communication skills.
  • Good command on excel.
  • Basic analytical skills.

  • Operational Team Lead

    5 days ago

    Gurgaon, Haryana, India beBeeSustainability Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Operational Team LeadKey Responsibilities:Lead a team of associates to drive operational efficiency and effectiveness.Manage key projects and operational processes related to data extraction, analysis, and content creation.Ensure team members are compliant with guidelines, policies, and research tools.Responsible for day-to-day workflow...

  • Operations Team Lead

    7 days ago

    Gurgaon, Haryana, India beBeeoperationsleader Full time US$ 9,00,000 - US$ 12,00,000

    Job Title">The purpose of this role is to lead and manage a team responsible for the processing environment, ensuring its integrity and reliability. The team leader will be accountable for delivering an operations environment that meets all service level agreements, including 24/7 availability and response time parameters.">Key Responsibilities">

  • Bpo Team Lead

    4 days ago

    Gurgaon, Haryana, India Futureheights Training And Consultant Full time ₹ 7,00,000 - ₹ 14,00,000 per year

    Dear,We are hiring for international BPO_ Team Leader for Gurgaon Location for One of the leading clients.Salary _ 7 LPARoles and ResponsibilitiesManage a team of customer service representatives to achieve operational excellence.Oversee daily operations, ensuring efficient call center operations and attrition management.Develop and implement strategies to...

  • Analytics & Insights Team Lead - gData - Business Intelligence

    4 days ago

    Gurgaon, Haryana, India Google Operations Center Full time US$ 1,50,000 - US$ 2,00,000 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs an Analytics & Insights Tech Lead, you will provide strategic as well as technical guidance and...

  • Operations Team Lead

    4 days ago

    Gurgaon, Haryana, India Advatix Apac Logistics Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Title: Customer Service Team LeaderLocation: Gurugram Sec-32, Work from OfficeCompany: AdvatixReports To: Customer Service Manager / Operations ManagerShifts- US Shift (Night Shift)Excellent Communication SkillsImmediate Joiner only.Interested folks can share their CV- Call Position Summary:We are seeking a dynamic and results-driven Customer Service...

  • Marketing Operations Team Lead

    1 day ago

    Gurgaon, Haryana, India beBeeManagement Full time US$ 9,00,000 - US$ 12,00,000

    Job OverviewWe are seeking an experienced Assistant Manager to lead our marketing operations team.

  • Team Lead

    4 days ago

    Gurgaon, Haryana, India Mobikwik Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    VKYC Team Lead MobiKwik -Experienced Leader in Digital VKYC & Inbound Operations | Driving Compliance, Efficiency & Performance in Fintech A MobiKwik VKYC Team Lead is responsible for managing and leading a team focused on digital VKYC (Video Know Your Customer) processes within the fintech company, MobiKwik. This role involves ensuring compliance with...

  • School Operations Team Lead

    4 days ago

    Gurgaon, Haryana, India Cyboard School Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    OverviewThe Backend Team Lead is a crucial position within the organization, driving the management and development of backend systems while enabling efficient workflows for team members. This role involves ensuring quality assurance standards are met, managing daily operations, and driving team performance and ensuring optimal results, and contributing to...

  • Hiring - Team Lead Operations

    3 days ago

    Gurgaon, Haryana, India Bill Gosling Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are seeking an experienced and dynamic Team Lead Operations with proven expertise in managing processes. The ideal candidate will be responsible for leading a team of associates, ensuring process excellence, maintaining SLAs/KPIs, and driving performance in line with organizational goals. This role requires strong communication skills, people management...

  • Team Lead

    1 week ago

    Gurgaon, Haryana, India TP Full time

    We're Hiring – Team Lead Operations | GurgaonAre you a dynamic leader with experience in international telecom processes? Position: Team Lead – Operations Location: Gurgaon Experience: 2+ Years in an international Telecom Process Key Skills: Team management, performance coaching, process optimization, KPI achievementWhy Join Us? Work with a global leader...