Technical IT Service Management Professional

1 week ago


Pune, Maharashtra, India Vyom Labs Pvt Ltd Full time

Job Description

:

Candidate should be ready to travel (Domestic/International)

  • Aware of Best implementation approaches in ITSM as per the ITIL standard, ensuring efficient service delivery and continuous improvement.
  • Thorough understanding of ITSM modules, including Incident, Problem, and Change management, to ensure seamless service operations.
  • Strong foundation in Development activities in BMC Remedy, leveraging its capabilities to automate and optimize service processes.
  • Strong foundation of debugging the issues at a deeper level, utilizing advanced troubleshooting techniques to resolve complex problems.
  • Knowledge of DWP, enabling the creation of custom workflows and scripts to enhance service efficiency.
  • Knowledge of CMDB, facilitating accurate configuration management and data integrity.
  • Candidate should have a hands-on experience in web service integrations, integrating disparate systems to create a cohesive service environment.

Company Overview

: Vyom Labs Pvt Ltd is a leading technology firm dedicated to delivering innovative solutions. Our team collaborates closely to drive success and growth.

Salary

: The estimated salary for this role is around ₹800,000 - ₹1,200,000 per annum, based on industry standards and location factors

Benefits

: As a valued employee, you can expect a comprehensive benefits package, including health insurance, retirement planning, and opportunities for professional growth and development

Required Skills and Qualifications

: To excel in this position, you must possess excellent technical skills, strong analytical abilities, and effective communication skills. A degree in Computer Science or related field and relevant work experience are highly desirable

Others

: If you're passionate about technology and committed to excellence, we encourage you to apply for this exciting opportunity.

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