Chief Training Architect

Job Description:

Seeking a seasoned Training Operations Professional to lead the development and implementation of comprehensive training programs ensuring alignment with long-term business objectives.

The ideal candidate will have at least 15+ years of experience in training operations, process coaching, or quality management with a strong background in HCC coding systems.

Key Responsibilities:

• Strategic Training Program Planning & Execution: Design, plan, and execute comprehensive training programs ensuring alignment with long-term business objectives.
• Develop training initiatives that are forward-thinking and in line with industry trends keeping the training content updated with the latest HCC/ICD coding standards.
• Oversee and refine the training methodologies to enhance learning efficiency and outcomes.

Leadership & Team Development:

Provide strong leadership by managing and mentoring Managers and AMs guiding them to drive performance excellence within the training and process coach functions.

Quality Assurance & Process Improvement:

Lead the implementation and evolution of quality management practices across training programs ensuring all programs are consistently aligned with organizational goals and quality standards.

Continuously improve training frameworks based on performance analytics audits and feedback.

Establish and monitor KPIs for training effectiveness ensuring outcomes are continuously improved through data-driven insights.

Cross-functional Collaboration & Stakeholder Management:

Collaborate with senior management and cross-functional teams to align training and process coaching strategies with broader business objectives.

Act as the key liaison between the training department and leadership ensuring seamless communication of goals outcomes and challenges.

Performance Monitoring & Reporting:

Develop and implement robust performance tracking mechanisms that monitor the effectiveness of training programs on a larger scale.

Track key performance metrics providing comprehensive reports to senior management and stakeholders with actionable insights.

Identify performance gaps at the organizational level and devise strategic plans to address them.

Innovation in Training Methods:

Drive the adoption of new training technologies and methodologies including e-learning platforms to enhance learning outcomes and reduce training time.

Stay ahead of trends in learning and development introducing innovative approaches to improve engagement retention and skills application.

Required Skills & Qualifications:

Experience: At least 15+ years of experience in training operations, process coaching, or quality management with a strong background in HCC coding systems.

HCC Knowledge: Extensive expertise in HCC coding systems.

Leadership & Training Expertise: Advanced experience in leading mentoring and managing a team of trainers, process coaches, and managers driving high performance and achieving training objectives.

Advanced Problem-Solving: Exceptional ability to identify, analyze, and resolve complex training operational and process-related challenges at an organizational level.

Preferred Qualifications:

Coding Certification – AAPC/AHIMA

Proven experience in a senior management role overseeing a team of managers, trainers, or quality leaders in a high-volume dynamic environment.

Key Competencies:

Strategic Leadership: Ability to align training initiatives with company strategy and execute high-level goals through actionable plans.

High-Level Mentorship: Expertise in coaching and developing senior team members to enhance leadership capabilities within the training function.

Change Management: Proven experience managing change and driving transformation within training programs, processes, and teams.

Innovation & Adaptability: Ability to quickly adopt and implement cutting-edge training solutions while remaining adaptable to business needs and external trends.

Data-Driven Decision Making: Strong analytical and reporting skills leveraging data to drive improvements and measure training effectiveness.

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