Strategic Client Partner

7 days ago

Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 10,00,000 - ₹ 15,00,000

Job Title: Strategic Client Partner


About the Role:

We are seeking a seasoned professional to join our customer support team as a strategic client partner. In this role, you will be responsible for delivering exceptional customer experiences by collaborating with external and internal stakeholders.


Main Responsibilities:

  • Maintain strong relationships with loyal and potential clients through proactive communication and problem-solving.
  • Analyze existing customer success processes and workflows, identifying areas for improvement and implementing solutions to enhance them.
  • Regularly review customer interactions, providing feedback and coaching to junior staff members to ensure high-quality service delivery.

Requirements:

  • Excellent communication skills and attention to detail.
  • Possess strong analytical and problem-solving skills.
  • Able to work effectively in a collaborative team environment.

What We Offer:

Opportunity to work with a dynamic organization.

Professional development and growth opportunities.

We prioritize a positive work-life balance and offer a supportive work environment.

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