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Reservation Team Lead

1 month ago

Jaipur, Rajasthan, India Accor Full time

Company Overview

Fairmont Jaipur is a leading hospitality brand that offers an unparalleled guest experience.

About the Role

We are seeking a highly skilled and experienced Reservation Team Lead to join our team. The successful candidate will be responsible for overseeing the reservations function and ensuring accurate positioning of the hotel in terms of occupancy and room availability.

Key Responsibilities

  • Closely collaborate with the Revenue Manager to drive revenue growth and optimize room sales.
  • Provide effective support to the team to enable them to deliver exceptional services to guests.
  • Work closely with other departments to ensure seamless guest experiences.
  • Manage varying reservation demands, last-minute changes, and adapt to a fast-paced environment.

Qualifications

  • You possess high energy levels and can motivate your team.
  • Your guest service skills are excellent, with a strong focus on delivering personalized experiences.
  • You have strong leadership experience and a proven track record of leading teams.
  • You have in-depth knowledge of hotel systems, including Opera and other PMS systems.
  • Excellent written and verbal communication skills are essential.

Estimated Salary: $80,000 - $110,000 per annum, depending on experience.