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Team Lead

2 months ago

Kolkata, West Bengal, India SMART CALL CENTER SOLUTIONS Full time

As a team leader, you will be the main point of contact for all team members, which requires excellent communication skills to ensure smooth team operations and effective collaboration.

The ideal candidate will be able to set a good example and engage the team to achieve goals by creating an inspiring team environment with open communication.

Key Responsibilities:

  • Establish clear team objectives
  • Delegate tasks and set realistic deadlines
  • Oversee daily team operations
  • Monitor team performance and report on key metrics
  • Motivate team members and provide coaching when needed
  • Listen to team feedback and address any issues or conflicts