Global Payroll Solutions Expert

15 hours ago


Hyderabad, Telangana, India ADP Full time
Job Description:

We are seeking highly motivated and dynamic individuals to join our team as a Global Payroll Solutions Expert. As a key member of our payroll solutions group, you will be responsible for supporting clients in running their payrolls seamlessly.

In this role, you will act as a brand ambassador for ADP, driving business profitability while ensuring client satisfaction, retention, and revenue growth. You will be heavily invested in our clients through state-of-the-art HCM technologies, service excellence, and on-time client support.

About the Role:

You will be managing a book of business, staying current with the latest market trends and changing dynamics of the business landscape. Your key responsibilities will comprise of building strong relationships with clients and internal stakeholders, addressing issues collaboratively, and driving solution-based connects with clients and internal teams.

PSS Requirements:

Achieve Success: Proactively seek out issues, investigate them deeper, and provide solutions in line with business need.

Cultivate Networks: Cultivate and build strong relationships, both with clients and within ADP.

Maintain High Level of Adaptability: Stay current with the latest market trends and changing dynamics of the business landscape. The role requires high level ability to dive-deep, strong communication and interpersonal skills – Verbal, exceptional writing skills, ability to build strong rapport with clients, internal partners, and colleagues, excellent negotiation and persuasion skills, strong organizational and project management, proficiency in MS-Office suite, knowledge of HCM industry and trends highly desirable, strategic thinking ability especially in developing innovative strategies for customer retention, NPS, and client satisfaction, effective time-management abilities in a dynamic environment, team player and adaptable to changing business needs. Salary is estimated at $85,000 per year.

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