Technical Operations Specialist

5 days ago

Thāne, Maharashtra, India beBeeInfrastructure Full time ₹ 15,00,000 - ₹ 25,00,000
Technical Operations Role

We're seeking a skilled and detail-oriented Technical Operations Specialist to join our team. In this role, you will be responsible for ensuring the smooth operation of our infrastructure, including monitoring system health, troubleshooting issues, and configuring machines and access controls.

  • Monitor uptime, system health, and performance across development and production environments
  • Troubleshoot issues (local and remote) across OS, software, network, and cloud systems
  • Perform root-cause analysis and collaborate with DevOps teams to resolve recurring issues
  • Configure machines, access controls, and user permissions for new and existing team members
  • Support secure practices such as system hardening, OS patching, and routine compliance audits
  • Assist in CI/CD workflows and contribute to infrastructure improvements and documentation
  • Coordinate hardware procurement: sourcing laptops, peripherals, and licenses as per project needs
  • Work with vendors for equipment purchases, service warranties, and support escalations
  • Track inventory, machine handovers, and replacement cycles using internal systems
  • Troubleshoot and resolve remote hardware/software issues during onboarding and day-to-day ops
  • Act as a first point of contact for internal TechOps requests
  • Maintain internal documentation, runbooks, and asset registers
  • Collaborate cross-functionally with HR, Finance, and Engineering to ensure smooth operational workflows
Requirements
  • 1+ years of experience in TechOps, IT Support, Infrastructure, or DevOps assistance
  • Hands-on experience with Linux/macOS systems, basic networking, and cloud services (AWS/GCP)
  • Familiarity with monitoring/logging tools and remote access tools (AnyDesk, TeamViewer, etc.)
  • Exposure to CI/CD tools, Git, basic scripting, or task automation
  • Strong coordination, follow-up, and communication skills — especially with remote teams and external vendors
  • Ability to juggle multiple requests and still maintain system hygiene and documentation
Why Work with Us?
  • Build scalable products that reach global audiences
  • Contribute to AI-native product development, integrating AI tools into how we design, build, and ship
  • Experience direct collaboration with US-based startups, VCs, and product teams
  • Learn quickly in small, elite teams with high ownership and minimal bureaucracy
  • See your impact: Every decision you make shapes user experience and business outcomes

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