
Customer Relationship Executive
2 days ago
We are seeking a seasoned professional to take on the role of Business Development Manager.
Job Description:This position involves developing and maintaining strong relationships with existing clients, understanding their needs, and offering our products and services that best fit their requirements. The primary goal is to ensure exceptional customer service and support while providing access to the right products and services that meet their needs.
Key Responsibilities:- Develop and maintain strong relationships with existing clients through regular communication and follow-up.
- Understand the needs and requirements of our clients, and offer our products and services that meet their needs.
- Identify cross-sell and upsell opportunities to increase revenue.
- Maintain accurate client data and activity records using our CRM system.
- Manage client queries and complaints promptly and effectively, ensuring customer satisfaction.
- Proactively contact clients to inform them about new products and services, promotions, and other relevant updates.
- Collaborate with internal teams, including Sales, Marketing, and Customer Support, to ensure a seamless customer experience.
The ideal candidate will possess a Bachelor's degree in Business Administration or a related field, along with proven experience in a customer-facing role. They will also have excellent communication and interpersonal skills, the ability to build strong relationships with clients, and strong organizational skills to manage multiple tasks and priorities.
Benefits:The successful candidate will be offered a competitive salary and benefits package, as well as opportunities for growth and development within the company.
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