Operational Excellence Leader

10 hours ago


Rajahmundry, Andhra Pradesh, India beBeeProcess Full time ₹ 20,00,000 - ₹ 25,00,000

We are seeking a highly skilled Process Excellence Manager to join our team. This role will be responsible for leading process improvement initiatives and ensuring operational excellence.

Key Responsibilities:
  • Lead process transformation initiatives to adapt operations in line with evolving industry trends.
  • Define, optimize, and maintain end-to-end processes to ensure maximum efficiency.
  • Prioritize, scope, and execute high-impact improvement projects, ensuring delivery within budget and timelines.

Requirements:

Education: Bachelor's Degree required; MBA preferred.

Certification: Certified Six Sigma Black Belt (mandatory; Green Belt acceptable with significant Black Belt project experience).

Experience:

  • Minimum 8 years' experience in Service Excellence, Quality, or Process Improvement roles, with at least 5 years in US/UK Insurance operations.
  • Proven expertise in project management, Six Sigma/Lean initiatives, process transformation, automation, P&L analysis, and continuous improvement.

Soft Skills:

  • Strong quantitative and analytical problem-solving ability.
  • Ability to influence without authority and inspire cross-functional teams.


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