
Service Operations Coordinator
2 days ago
**Job Title:** Service Operations Coordinator
Job Description:We are seeking a skilled and experienced professional to manage service operations. This role involves overseeing the installation, maintenance, and repair of pharmaceutical machinery.
Key Responsibilities:- Ensure seamless execution of projects by collaborating with cross-functional teams including production, planning, and service.
- Provide effective solutions to resolve customer issues and requirements.
- Maintain detailed documentation of customer interactions, machine evaluations, and service reports.
- Stay updated with industry trends and technological advancements in pharma machinery.
- Support the sales team with technical inputs during client negotiations and proposal development.
- Ensure compliance with regulatory standards and internal quality protocols during machine upgrades and installations.
- Train junior staff or technicians on machinery handling and troubleshooting techniques.
- Strong technical knowledge of pharmaceutical machinery such as compression and capsule filling equipment.
- Able to understand user requirements and convert leads into orders by preparing technical scopes and quotations.
- Excellent communication and problem-solving skills.
- Ability to work effectively in a team environment.
A dynamic and supportive work environment that fosters growth and development.
Ongoing training and development opportunities to enhance your skills and expertise.
A competitive salary and benefits package.
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