Technical Field Specialist

2 weeks ago

Thāne, Maharashtra, India beBeeFieldServiceEngineer Full time ₹ 8,00,000 - ₹ 17,00,000
Service Engineer Job Overview

We are seeking a skilled Service Engineer to join our team.

The role involves the installation, maintenance, troubleshooting, and repair of medical equipment and products.

The ideal candidate will combine technical expertise with excellent customer service skills to ensure a smooth and reliable experience for healthcare professionals using our products.

Main Responsibilities
  • Installation and Demonstration: Install, calibrate, and demonstrate medical equipment at client sites.
  • Maintenance and Repair: Perform regular and corrective maintenance to ensure optimal performance of equipment.
  • Troubleshooting and Support: Diagnose technical issues, troubleshoot, and provide timely resolutions.
  • Training and Documentation: Train healthcare professionals and staff on product usage, safety, and best practices. Document service visits, repairs, and maintenance reports accurately.
  • Team Collaboration: Coordinate with internal teams (Sales, Customer Success, Technical Support) for seamless client experience.
  • Customer Satisfaction: Ensure high customer satisfaction by delivering prompt and professional service.
Requirements
  • Degree in Biomedical Engineering, Electronics, Mechanical, or related technical discipline.
  • 1–3 years of experience as a Service Engineer (experience in medical equipment preferred).
  • Strong knowledge of electromechanical systems, installation, and maintenance procedures.
  • Ability to troubleshoot effectively and work independently at client locations.
  • Excellent communication and customer-handling skills.
  • Willingness to travel frequently as per client requirements.
  • Proficiency in MS Office and service documentation tools.

This is an exciting opportunity for individuals looking to develop their skills in a dynamic environment.

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