Client Engagement Specialist

1 day ago

Bengaluru, Karnataka, India beBeeClientEngagement Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Title: Client Engagement Specialist

We're seeking a seasoned professional to join our team as a Client Engagement Specialist. This key role involves managing high-value relationships, ensuring client satisfaction, and overseeing engagement strategies.

About the Role:
  • Build and maintain strong, long-term relationships with assigned clients.
  • Serve as a primary point of contact for escalated client needs and inquiries.
  • Understand client goals and proactively identify opportunities for upsell, cross-sell, or process optimization.
  • Collaborate with internal teams to ensure delivery of seamless client experiences.
  • Lead regular check-ins, performance reviews, and engagement reporting with clients.
  • Develop and execute tailored engagement strategies to increase satisfaction and retention.
  • Track client feedback and work with relevant teams to implement improvements.
Requirements:
  • 2 years of experience in client success, account management, or customer experience roles.
  • Excellent verbal and written communication skills.
  • Proven ability to manage multiple client relationships and meet KPIs.
  • Strong problem-solving and organisational skills.
  • Experience using CRM or client management tools.
  • Empathy, patience, and a genuine passion for creating positive client experiences.
Preferred Qualifications:
  • Experience working in HR tech or advertising technology.
  • Previous experience in a client-facing role with high-growth or startup environments.
About Us:

We are a dynamic company that celebrates diversity and is committed to creating an inclusive environment for all employees. Our platform enables businesses to attract, source, engage, and hire the best candidates on time and within budget.

We offer a competitive salary, stock options, and a comprehensive benefit package.

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