IT Operations Specialist

4 days ago

Noida, Uttar Pradesh, India beBeeServiceNow Full time ₹ 40,00,000 - ₹ 50,00,000
IT Operations Specialist

This is an exciting opportunity to leverage ServiceNow ITOM capabilities and propel the organization forward.

Key Responsibilities
  • Develop and implement cutting-edge software solutions utilizing ServiceNow ITOM.
  • Ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product.
  • Audit and architect the solution, test the code, and deploy a CI/CD pipeline for it.
  • Provide work estimates for assigned development work and guide features, functional objectives, or technologies being built for interested parties.
Requirements
  • 7+ years of hands-on experience in ServiceNow ITOM implementations.
  • Strong expertise in Discovery, Service Mapping, Event Management.
  • Proficient in JavaScript, Jelly scripting, and API integrations.
  • Experience with MID Server configuration and troubleshooting.
  • Good understanding of networking protocols, server infrastructure, and IT operations.
  • Certified ServiceNow Administrator (CSA).
  • Certified Implementation Specialist - Discovery or Service Mapping.
Preferred Qualifications
  • Experience with AIOps, ML-based analytics, or predictive maintenance tools.
  • Familiarity with CMDB health and governance frameworks.
  • Exposure to cloud environments (AWS, Azure, GCP) and discovery in hybrid setups.
  • Knowledge of ITIL v4 or other ITSM/ITOM best practices.
Why This Role Matters

As an IT Operations Specialist, you will play a vital role in enhancing the organization's IT capabilities and driving business success. Your expertise in ServiceNow ITOM will enable the team to streamline processes, improve efficiency, and make data-driven decisions.

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