Offboarding Delivery Excellence Lead

6 days ago

Bengaluru, Karnataka, India beBeeTransformation Full time ₹ 20,00,000 - ₹ 25,00,000

As a Process Transformation Manager at IBM, you will lead a team responsible for delivering end-to-end regional separations processes. This includes people management responsibilities and key deliverables in areas of process transformation execution, program implementation, and stakeholder management.

Your Role and Responsibilities
  • You are accountable for the overall performance of the delivery process, including compliance with legal, financial, and company procedures.
  • You will provide daily direction to the team, interact with employees and ex-employees providing information during their separation process, working on different tools, and maintaining weekly and monthly reports.
  • You will identify opportunities for continuous improvement in delivery processing with minimal manual touchpoints focused on effort optimization and employee experience.
  • You will manage a team of high-performing specialists who understand transformation and can apply best practices for HR processes.
  • You will ensure that processing is aligned with standard global processes wherever allowable by law and country policies.
  • You will manage stakeholders like HR leaders, ER teams, and counterparts in upstream and downstream processes.
  • You will produce timely business reports, issue logs, and trackers.
  • You will display proactive behavior with the ability to meet deadlines while in compliance with policy and process guidelines.
Required Skills and Qualifications
  • Bachelor's Degree.
  • 10-12 years of experience in multi-region (AP, EMEA, China, Japan) HR operations with at least 6 years in a people management role.
  • Experience in managing country-level processes and policies.
  • Demonstratable experience of process optimization in HR operations, including mapping complex legal and statutory requirements to process design.
  • Excellent communication skills with experience in managing global stakeholders.

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