Quality Assurance Leadership Role

2 days ago

Chennai, Tamil Nadu, India beBeeQuality Full time ₹ 1,04,000 - ₹ 1,30,878
Print Quality Assurance Lead

We are seeking a highly skilled and experienced Print Quality Assurance Lead to join our team. In this role, you will be responsible for ensuring that book files meet our publishing guidelines prior to becoming available for customer purchase.

  • You will work closely with the production team to identify and resolve any issues that may arise during the printing process.
  • You will analyze metrics and identify performance trends to drive productivity improvements.
  • You will provide coaching and guidance to team members to ensure they have the skills and knowledge needed to perform their roles effectively.
  • You will work autonomously to meet targets and timelines, while also maintaining a high level of quality and attention to detail.

Key Responsibilities:

  • Implement associate coaching and identify holes in training based on trends
  • Effectively answer questions for Quality Assurance Leads/SAs and guide them to achieve business goals
  • Analyze metrics, identify performance trends, and report data to management
  • Track and manage individual performance and suggest opportunities for professional growth
  • Maintain schedule adherence for the team

Requirements:

  • 2+ years of team management experience
  • Knowledge of Microsoft Office products and applications, especially MS Excel, Word & PowerPoint at an advanced level
  • Experience leading process improvements

PREFERRED QUALIFICATIONS

  • Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data sets
  • Knowledge of Lean, Kaizen, Six Sigma concepts
  • Experience in managing critical operational processes, with SLA responsibility

We value diversity and inclusion in the workplace and encourage qualified applicants from all backgrounds to apply.

Our team is dedicated to delivering exceptional results for our customers.

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