
Quality Assurance, Monitoring
20 hours ago
Individuals in Quality Assurance Monitoring Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity process This includes the development and execution of Monitoring and Testing for controls such as control design assessment design of operational effectiveness for monitoring testing tools monitoring testing design assessment and execution of monitoring testing tools to assess the effectiveness of key controls designed to address defined risks Responsibilities Provides leadership and direction through a large team of professionals and or junior managers Provide leadership to drive optimization and efficiencies in projects Assist management in guiding and influencing decisions that conform to business objectives Responsible for the quality completeness and accuracy of the implementation of the Control Framework including Risk Control Policy Control Standard Issue Management Policy Lesson Learned Policy and Control Inventory Lead the assessment of activities and processes as per required Policies Standards and Procedures to strengthen risk management quality Conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance Review stakeholder client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity process Drive assessment of activities and processes as per required Policies Standards and Procedures to strengthen risk management quality Conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance Integrate stakeholder client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner Oversee quality testing performed for business function quality control and transformation lead quality control post completion of an activity process Develop and execute Monitoring and Testing for controls including control design assessment and design of operational effectiveness for monitoring testing tools monitoring testing design assessment and execution of monitoring testing tool Regularly report on quality control outcomes and control effectiveness to top management and relevant stakeholders Proficient knowledge of regulatory guidance specific to quality assurance and monitoring testing lifecycle Appropriately assess risk when business decisions are made demonstrating particular consideration for the firm s reputation and safeguarding Citigroup its clients and assets by driving compliance with applicable laws rules and regulations adhering to Policy applying sound ethical judgment regarding personal behavior conduct and business practices and escalating managing and reporting control issues with transparency as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards Qualifications 10 years of experience in operational risk management compliance audit or other control-related functions in the financial services industry Ability to identify measure and manage key risks and controls Track record leading Control related projects and programs o Ability to see the big pictures with high attention to critical details Develop and implement strategy and process improvement initiatives Comprehensive knowledge of Citi s businesses and functions and their risk profiles Developing new ideas and improving current processes to proactively mitigate risks Requires an ability to provide challenge and make recommendation for risk and controls remediation Expert knowledge in the development and execution for controls Proven experience in control related functions in the financial industry Proven experience in implementing sustainable solutions and improving processes Expert understanding of compliance laws rules regulations and best practices Deep understanding of Citi s Policies Standards and Procedures Strong leadership decision-making and problem-solving skills Strong analytical skills to evaluate complex risk and control activities and processes Ability to deliver compelling presentations and influence executive audiences Strong sense of accountability and ownership with strong results orientation Excellent communication skills ability to engage and inspire across stakeholder groups Exceptional command in Microsoft Office suite particularly Excel PowerPoint and Word Education Bachelor s University degree Master s degree preferred Job Family Group Controls Governance Oversight Job Family Quality Assurance Monitoring Testing Time Type Full time Most Relevant Skills Analytical Thinking Assurance Strategy Communication Constructive Debate Controls Assessment Controls Lifecycle Policy and Procedure Risk Remediation Stakeholder Management Other Relevant Skills For complementary skills please see above and or contact the recruiter Citi is an equal opportunity employer and qualified candidates will receive consideration without regard to their race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other characteristic protected by law If you are a person with a disability and need a reasonable accommodation to use our search tools and or apply for a career opportunity review View Citi s and the poster
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Quality Assurance, Monitoring
8 hours ago
Chennai, Tamil Nadu, India Citigroup Full timeIndividuals in Quality Assurance Monitoring Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an...
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Quality Assurance Specialist
4 days ago
Chennai, Tamil Nadu, India Datamark, Inc. Full time ₹ 6,00,000 - ₹ 12,00,000 per yearPosition Overview:The Quality Assurance Specialist for Back Office assists in the provision of consistent quality auditing services through the monitoring of the back office workforce. This position represents, communicates and maintains the standards of quality assurance, in all aspects, and serves as a third-person arbiter of transaction monitoring...
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Quality Assurance Role
3 days ago
Chennai, Tamil Nadu, India beBeeCommunication Full time ₹ 4,00,000 - ₹ 8,00,000Job Title : Quality Assurance Specialist Conduct call audits to ensure compliance with quality standards and regulations.Monitor calls for quality assurance purposes, identifying areas of excellence and areas for improvement.Participate in call calibration sessions to align with team members' performance expectations.Collaborate with the team to resolve...
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Quality Assurance Manager Role
3 hours ago
Chennai, Tamil Nadu, India beBeeQuality Full time ₹ 15,00,000 - ₹ 20,00,000Job Title: Quality Assurance LeadWe are seeking to hire an experienced Quality Assurance Lead / Manager who can demonstrate expertise in quality assurance and leadership roles. The ideal candidate will have a strong understanding of ISO 9001, CMMi, Six Sigma, and Agile methodologies.The role involves defining the overall charter for the Quality Assurance/PMO...
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Quality Assurance Director
4 days ago
Chennai, Tamil Nadu, India beBeeQuality Full time ₹ 9,00,000 - ₹ 12,00,000Job Description:We are seeking a highly skilled and experienced Quality Assurance (QA) professional to lead our PMO function. As a seasoned PMO Lead/QA Manager, you will be responsible for demonstrating expertise in quality assurance methodologies, tools, and frameworks.The ideal candidate will have 10+ years of experience in QA and at least 2-3 years in a...
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Careers in Quality Control and Assurance
3 days ago
Chennai, Tamil Nadu, India beBeequality Full time ₹ 9,00,000 - ₹ 12,00,000Job Title:Quality Assurance SpecialistAbout the Role:We are seeking a detail-oriented and experienced Quality Assurance Specialist to join our organization.Key Responsibilities:Develop and implement quality assurance systems to ensure compliance with industry standards.Conduct regular inspections and audits to monitor product quality.Evaluate and improve...
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Quality Assurance Specialist
24 hours ago
Chennai, Tamil Nadu, India beBeeQuality Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: Quality Assurance SpecialistWe are seeking a skilled quality assurance professional to join our DevSecOps team. The successful candidate will be responsible for executing, supporting, and continuously improving quality assurance processes.Key Responsibilities:Develop and execute test plans for application interfaces and operations.Ensure Sonar...
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Quality Assurance Specialist
12 hours ago
Chennai, Tamil Nadu, India beBeeRisk Full time ₹ 25,00,000 - ₹ 31,00,000Job Title: Quality Assurance SpecialistIndividuals in quality assurance monitoring testing are responsible for assessing outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality.This role involves developing and executing monitoring and testing for controls, such as control design...
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Senior Quality Assurance Specialist
4 days ago
Chennai, Tamil Nadu, India beBeeQuality Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: Senior Quality Assurance SpecialistWe are seeking a highly experienced professional to lead our quality assurance efforts. The ideal candidate will be responsible for conducting thorough audits, identifying areas of improvement, and implementing corrective actions.As a Senior Quality Assurance Specialist, you will play a critical role in ensuring...
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Senior Quality Assurance Lead
3 hours ago
Chennai, Tamil Nadu, India beBeeLeadership Full time ₹ 1,50,00,000 - ₹ 3,50,00,000Job DescriptionYou will play a critical role in ensuring the quality and integrity of our operations by leading large teams of professionals and junior managers to drive optimization and efficiencies in projects.Provide leadership and direction to ensure conformance with business objectives and applicable requirements.Develop and execute monitoring and...