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Hostel Operations Manager Role

2 weeks ago

Dombivli, Maharashtra, India beBeeOperations Full time ₹ 15,00,000 - ₹ 20,00,000

Hostel Operations Lead Job Opportunity

Overview:

As a key member of our team, you will oversee the entire hostel operations strategy, from student arrival to daily services and escalations. This is an exciting opportunity for someone who thrives in fast-paced environments and is committed to delivering exceptional results.

Key Responsibilities:

• Develop and implement effective strategies to drive operational efficiency, enhance student experience, and build trust with stakeholders.

• Collaborate closely with internal teams to ensure seamless integration of policies, procedures, and initiatives that align with institutional goals.

• Foster open communication channels with students, parents, and staff to address concerns, resolve issues, and promote a positive residential culture.

• Oversee third-party vendors and partners to maintain high standards of housekeeping, security, food, and maintenance services.

• Design and implement processes to collect feedback, address grievances efficiently, and continuously improve the residential experience.

• Present regular reports on performance metrics, service levels, and student satisfaction.

• Analyze data insights to inform strategic decisions and drive improvements in hostel operations.

Ideal Candidate Profile:

• 4–8 years of experience in hospitality, luxury housing, or client experience leadership roles.

• Excellent interpersonal and conflict resolution skills, with ability to handle complex student and parent interactions.

• Strong leadership skills, including team management, vendor coordination, and priority-setting.

• Female candidates are encouraged to apply as we strive for a balanced leadership team.