Senior Quality Assurance Manager

2 days ago


Chennai, Tamil Nadu, India Intellect Design Arena Ltd Full time
About the Role

We are seeking a highly skilled Senior Quality Assurance Manager to join our Corporate Quality Team at Intellect Design Arena Ltd. As a key member of this team, you will play a pivotal role in achieving organizational execution excellence through advanced quality management and robust governance.

Key Responsibilities:
  • Develop and implement sophisticated methods and tools to enhance software processes and ensure compliance with industry standards.
  • Oversee corporate security initiatives and drive customer satisfaction by applying best practices in quality assurance and process improvement.
  • Provide strategic insights to executive leadership and manage the D-3 OTIF (Delivery 3 Days Ahead On Time In Full) implementation model.
Requirements:
  • Strong understanding of Integrated Product Development Life Cycle/Implementation/Maintenance/Support Process, Deliverables, Checklists, and various IT industry best frameworks and models such as ISO 9001, ISO 20000, CMMI, Agile, Six Sigma, and ITIL.
  • Expertise in tools like JIRA, Zephyr, and Service-NOW, MS Office suite, especially Excel, Knowledge of retrospective analysis, RCA/diagnostics.
  • Willingness to learn, implement changes, and accept challenges, ownership attitude to bring positive changes and strong communication skills (both written and verbal).
  • Project Management Skills: Understand project scopes, define checklists and templates, review project artifacts & process documents, pro-actively track project milestones including payments, go-live, and customer and internal milestones.
About the Salary

The estimated salary for this position is ₹25 lakhs - ₹40 lakhs per annum, based on the location and industry standards.



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