Senior Quality Assurance Manager

3 days ago


Chennai, Tamil Nadu, India Intellect Design Arena Ltd Full time
Job Overview

We are seeking a highly skilled and experienced Senior Quality Assurance Manager to join our team at Intellect Design Arena Ltd. In this role, you will be responsible for developing and implementing sophisticated quality management methods and tools to enhance software processes and ensure compliance with industry standards.

About the Role

This is an exciting opportunity to work in a fast-paced and dynamic environment where you will have the chance to drive customer satisfaction by applying best practices in quality assurance and process improvement. You will be part of a talented team that provides strategic insights to executive leadership and is responsible for managing the D-3 OTIF implementation model, a customer-centric approach designed to ensure on-time, high-quality project delivery.

Key Responsibilities:
  • Develop and implement advanced quality management methods and tools to enhance software processes
  • Ensure compliance with industry standards, such as ISO 9001, ISO 20000, CMMI, Agile, Six Sigma, and ITIL
  • Oversee corporate security initiatives and provide strategic insights to executive leadership
  • Manage the D-3 OTIF implementation model to ensure on-time, high-quality project delivery
Requirements:
  • Strong understanding of Integrated Product Development Life Cycle/Implementation/Maintenance/Support Process, Deliverables, Checklists, and various IT industry best frameworks and models
  • Expertise in tools like JIRA, Zephyr, and Service-NOW, MS Office suite, especially Excel
  • Knowledge of retrospective analysis, RCA/diagnostics, and assertive communication
  • Project Management Skills: Understand project scopes, define checklists and templates, review project artifacts & process documents, proactively track project milestones including payments, go-live, and customer and internal milestones
What We Offer:
  • A competitive salary of ₹25-35 lakhs per annum, commensurate with experience
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off
  • The opportunity to work with a dynamic team of professionals in a fast-paced and innovative environment
  • Professional growth and development opportunities to enhance your skills and career prospects


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