IT Specialist
5 days ago
About the Role
We are seeking an IT Specialist to join our team at Siemens Technology and Services Private Limited. As an IT Specialist, you will be responsible for providing excellent customer service and support to our global license community.
Key Responsibilities
- Provide support to global license community from cross-business units and IT department
- Maintain a communication platform for license and provider topics
- Support end-user queries related to licenses
- Analyze large datasets to identify trends, patterns, and anomalies
- Provide standardized reports for cost development
- Provide analysis for deviations between budgeted and actual consumption
- Identify cost optimization potentials and manage resulting efficiency measures
- Support in planning, budgeting, and forecasting of licenses
- Analyze large sets of data, interpret results, and suggest actionable next steps
- Maintain contracts in a database, review contract due dates
- Support in defining processes for provider management
- Oversee software licenses to ensure compliance and optimize usage
- Assist in the development of IT budgets, particularly in relation to contracts and licensing
- Identify and manage risks associated with contracts and licenses
Requirements
- Experience: 2 to 5 years
- Bachelor's degree in computer science or business administration or a comparable education with relevant experience and skills
- Hands-on experience in reporting and analytics tools like advanced Excel, Power BI, Tableau, and/or any other analytics tool
- Basic understanding of provider and contract management
- Experience with IT License Management
- Effective communication and interpersonal skills, with the ability to work collaboratively across departments
- General understanding of IT, including trends and technologies
- Microsoft Office tools and collaboration tools like Teams, SharePoint, etc.
- Very good English skills (minimum C1)
About Us
We are an equal opportunity employer and embrace diversity. We value your outstanding identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society.
We are Siemens, a collection of over 379,000 minds building the future, one day at a time, in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in.
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